Client Engagement Manager
Risk Focus, United States
Job Description
.Risk Focus, a Ness Company, provides strategic IT consulting to global enterprises. Our DevOps and Infrastructure practice provides solutions, methodologies, and strategic guidance for digital transformation, containerization, and automation. Our Financial Services team offers strong domain expertise and technology acumen to deliver feature-focused solutions in Capital Markets.
We solve complex business problems with technology and insight. Our business domain knowledge, technology expertise, and Agile delivery process have delivered seamless Digital Transformations at some of the largest customers globally. We’re an AWS Advanced Consulting Partner, a Premier Confluent Systems Integrator and a Snowflake Select Services Partner.
Our Client Engagement Managers are the faces of Risk Focus.
As a Client Engagement Manager, you will:
- Own the client relationship, developing strategic relationships within the client organization
- Be accountable for project outcomes, ensuring consistent and satisfying project delivery and that all obligations are being met
- Act as the project architect, organizing and managing all phases of a project lifecycle to ensure successful delivery
- Lead project teams comprising diverse skillsets, and be able to step in and lend a hand when necessary
- Take responsibility for communications and reporting, both internally and to the client
- Coach your project teams, guiding and teaching to ensure success of each member
- Provide a leadership and hands-on backstop to your teams’ technical and process leaders
Requirements
The strongest candidates will have as many of the following as possible:
- Bachelor's and/or Advanced degree in a technical field such as Computer Science or Engineering, or equivalent experience
- 10+ years of overall professional work experience
- A consulting background: 3+ years of customer-facing consulting experience or experience delivering technology services projects
- A technical background: 5+ years of hands-on experience developing, testing, releasing, operating, or supporting software in an enterprise
- An Agile background: Certified Scrum Master or equivalent
- Expertise developing cloud technologies, applications, networking infrastructure, data, and/or security
- Knowledge and domain experience in financial services or related fields
- Experience leading teams responsible for public cloud (AWS preferred)
- AWS Associate or Professional Certifications
- Outstanding written and verbal communication skills with team members and audiences of all levels
- Ability to collaborate with internal and external teams to define and meet requirements
- Ability to apply critical thinking to solve difficult problems without obvious solutions
- Ability to maintain equanimity in a constantly evolving environment
- Ability to grow in skills and ability in new environments
Benefits
Risk Focus provides to all employees:
- Flexible work environment with a globally distributed team
- Competitive compensation packages including performance bonuses
- Paid vacation and sick time off
- Employer-subsidized medical, dental, and vision insurance
- Company-paid short- and long-term disability insurance
- A culture of cooperation and support
- Continual professional and personal development through employer-paid training and certifications