Entry Level Customer Service Representative
Madisen on Madison, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
High School or equivalent
Total Vacancies
1 Job
Posted on
Sep 20, 2021
Last Date
Oct 20, 2021
Location(s)

Job Description

Madisen on Madison is a premier marketing/advertising firm who, at the core of it all, is in the business of people. Our staff is comprised of highly motivated, perceptive, and passionate individuals that are committed to personal and professional growth.


So where do you come into play here?
While most companies have decided to downsize this year, we have chosen to do the opposite: we are growing. Above all else, we are looking for individuals who are eager to learn, have a positive attitude, and possess a strong work ethic. Paid training is provided.

Why Choose Madisen on Madison


Paid training in customer service, marketing, communications, and leadership
Job security (no one was laid off or had hours cut due to the pandemic)
Weekly paycheck
Optional weekly team building activities
Growth potential within the company
Learning environment
Optional additional weekend hours offered
Extraordinary team atmosphere
Free financial literacy classes
401k and health benefits


Qualifications and Required Skills:


Ability to learn CRM software and applications
Experience in customer service and/or marketing is preferred
Easily adaptable in a fast paced environment
Must be able to work independently with moderate to minimal supervision
Can type at least 40wpm on a mobile device
Ability to stand and walk for extended periods of time
Capable of establishing and maintaining relationships with clients and customers
Effective oral and written communication skills
U.S. Citizenship or work authorization
Maintain confidentiality of all client and customer information collected
Must be at least 18 years of age.



Essential Functions:

Gains knowledge of systems implemented during each customized client promotion/field campaign
Assists in executing projects in alignment with the overall goals of the company
Utilizes knowledge of products, services, and brands
Responsible for inventory tracking
Resolves any problems, questions, or concerns with professionalism and open communication
Participates in service, brand, and product knowledge training
Stays informed of company and client policies, procedures, and promotions
All other tasks as needed by the Management team

Madisen on Madison is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Job Specification

Job Rewards and Benefits

Madisen on Madison

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