Hey there,we’re Foxtrot.Foxtrot is the digitally native evolution of the corner store a one-stop shop for those seeking thoughtful curation that’s a reflection of themselves and their city offering a curated collection of daily essentials in-store and delivered in under an hour via our app and website.
Venture-backed by investors including Almanac Insights, David Chang, founder of Momofuku, Nicolas Jammet, Sweetgreen Inc.’s co-founder and co-chief executive officer, to name a few, Foxtrot is building a truly omnichannel brand that seamlessly marries e-commerce delivery, proprietary inventory technology, and the feel-good community of neighborhood stores.
Our spaces offer all the most-loved aspects of neighborhood cafes beautifully designed interiors that wrap you in the welcoming aroma of freshly brewed coffee, comfortable lounge areas to work and relax, and chef-prepared meals to snack on throughout the day while bringing together mindful people, brands and goods to create a community of discovery and joy.
Our e-commerce experience highlighted by our swift app and online store is powered by our proprietary inventory and operational technology to deliver a new kind of convenience that brings the store to your door in under an hour.
Since launching our native app in 2013, we now operate a robust e-commerce business and have opened 10+ retail stores in Chicago, DC and Dallas, and are rapidly scaling to take this first-of-its-kind omnichannel brand nationwide.
About the RoleFoxtrot is looking for a hospitality-first, experienced, friendly and motivated Store Manager to lead a café and market in Washington DC.The Store Manager will lead a dynamic team, ensuring excellent service and welcoming hospitality to guests of our coffee lounge, dine-in café, and retail market. You will also ensure smooth and efficient operations of online delivery orders originating from our app and website.
Foxtrot is expanding in DC with two new stores opening in Fall 2021 and more new stores opening in the market in 2022! Come grow with us!
Responsibilities:
- Hospitality amp; Satisfaction. Ensure an atmosphere of welcoming hospitality and top notch customer service to all guests.
- Team Leadership amp; Management. Oversee hiring, training, and promoting of new store employees. Coaching and retraining of existing employees as needed. Schedule writing and maintenance. Store level labor management. Create and foster a positive and engaging workplace.
- Operational Management.Oversee and ensure optimal operations amp; execution in-store and online delivery service. Oversee relationship between store staff and delivery team. Manage cash handling including deposits and change.
- Product Ordering and Merchandising. Oversee ordering of product and vendor management for store. Ensure product displays are properly merchandised, labeled, and rotated. Manage ordering and maintenance of store’s non-merchandise and packaging.
- Inventory Management. Conduct regular inventory counts. Institute and manage inventory best practices.
Qualifications Experience:
- Hospitality- and people-first mindset.
- Strong communication skills, and ability to connect with all levels of the organization.
- Passion and excitement for high-quality amp; trending goods, especially in food and beverage.
- Strong knowledge of the food and beverage industry.
- Able to work independently and within a cohort of other Store Managers to implement best practices.
- Must be able to lift up to 40 pounds, and use stairs regularly amp; safely.
- Reliable and dependable.
- 2+ years of previous retail, café and/or restaurant managerial experience is required. Must be 21+ to handle alcohol transactions.
And we couldn’t round this out without mentioning some of the perks of working here, right? Beyond the monthly store credit and all the coffee you could drink, you’ll also enjoy our comprehensive (and growing) benefits program, paid time off, and an employee discount at our shops. *
* program amp; eligibility rules do apply