Job Description
CIC is looking for a detail-oriented and thorough individual to help support the day-to-day operations of our commercial office space. Starting wage for this position is $16/hour for approximately 20 hours/week (potentially up to 25 hours/week during busier times). This position requires the ability to begin work at 12:00pm Monday through Friday and end work around 5:00pm as appropriate based on workload.
ABOUT CICCIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster.We have locations in Boston, Cambridge, Miami, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo and are growing into other cities, within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.CIC co-founded a number of mission-aligned organizations including Venture Café, CIC’s primary non-profit programming partner, and CIC Health, offering COVID-19 testing services to companies and the public.We invite you to explore all our openings and learn more about our teams here.
ABOUT CIC PHILADELPHIACIC Philadelphia is located within uCity Square at 3675 Market Street, alongside our local partner, the University City Science Center, as well as our Cambridge based partner, BioLabs. At 3675 Market, CIC and BioLabs offers world-class office and lab facilities, while the Science Center supports its nationally recognized technology commercialization programs such as QED, P1V and the DHA, as well as new programs focused on mentoring, funding, strategy development and resources to accelerate businesses from idea to IPO and beyond.
The partnership between CIC, the Science Center, and BioLabs strengthens our collective ability to serve Philadelphia’s startups and serial entrepreneurs. Together, we aim to catalyze and accelerate innovation and entrepreneurship in Greater Philadelphia.
YOUR DAY-TO-DAY WORKYou will join our Community Team, which is composed of several full-time and part-time employees, and this team works together to satisfy the day-to-day needs of our clients. Over time, you may be cross-trained in other areas, or on occasion be asked to help other team members with their tasks. We are a team-based company, and you will be evaluated on your performance by the other members of the team.
Responsibilities include:• Processing incoming and outgoing letter mail and packages for clients receive, organize, and contact clients.• Keeping track of packages and reminding clients to pick them up when necessary.• Assisting clients in finding their mail.• Maintaining the CIC mailroom keep it clean, organized, stocked with supplies, and clutter free.• Assist with reviewing incoming mail lookup unknown names, categorize, and file.• Helping the Concierge Team as needed with various tasks, such as providing concierge desk coverage during lunch breaks and meetings.• Interacting with guests and clients, both in person and on the phone, in a courteous manner by displaying a pleasant and gracious personality even under stressful situations (both at concierge and in the mail room).• Engaging in operations projects as needed.
ABOUT YOUWe like to employ service-minded people who are dependable and able to work independently.
More specifically, as our ideal candidate, you possess the following characteristics:• Personable and naturally enjoys helping others and interacting with different types of people• Enjoys working on their feet and being on the move• Independent, trustworthy, and willing to learn• Detail-oriented and organized, with solid time management skills• Comfortable around or willing to learn basic office technologies• A natural interest for helping/supporting others.• Highly detail-oriented and organized with solid time management skills.• A willingness to learn, and you are Independent and reliable.• An efficient and focused approach to daily tasks, able to self-direct to additional work when appropriate.
YOU HAVE• The ability to safely lift 40-pound packages at regular intervals throughout the day.• Availability to work each weekday, 12:00 PM - 5:00 PM.
As of August 2021, a condition of employment for all new CIC employees in Pennsylvania is full COVID-19 vaccination, more details will be shared during the interview process.If you don't meet all the qualifications and preferences but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.
OUR OFFER• Starting compensation is $16 per hour.• 401k (must be 21+).• Thirteen unpaid holidays per year.
Job Specification