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Senior Manager of Engineering
SugarCRM, United States
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Oct 26, 2021
Last Date
Nov 26, 2021
Location(s)
Job Description
About SugarCRM, Inc.SugarCRM is a customer experience (CX) leader enabling businesses to create profitable customer relationships by delivering highly relevant, personalized experiences throughout the customer journey. We empower companies to strengthen existing customer relationships, create new ones through actionable insights and intelligent automation and better understand the customer at every stage of the journey. This enables businesses to accelerate demand generation, grow revenue, deliver superior customer care and increase loyalty. Our easy-to-use, intuitive platform makes customer experience easy and accessible for everyone, allowing marketing, sales and services professionals to focus on high-impact, value-adding activities that create customers for life.
SugarCRM will continue to offer a flexible workplace supporting employees interested in either working in one of our physical offices, working from home, or working from a combination of the two. Please work with your recruiter to understand any location constraints of a particular role and to communicate your location preferences.
We are looking for a dynamic, hands on technical manager who thrives on new challenges and is excited about staying close to the code. In this role you will be leading a team that builds modern web applications that perform at scale using best of breed technologies. The ideal candidate must work well in a dynamic, collaborative environment. You will work closely with your peers in cross functional teams and be the champion for the team’s technical roadmap and architecture.Impact you will make in the role:- Manage the performance and professional development of a team of up to 14 software development professionals. This includes, but is not limited to, conducting performance reviews for the professionals
- Define the strategic direction as well as implement efficient scrum-based software development processes
- Work with Product Management to develop and execute on short, mid, and long term product roadmaps
- Guide team development efforts towards successful project delivery
- Provide technical guidance to the team through coaching and mentorship
- Maintain high standards of software quality within the team by establishing best practices
- Lead by example with a strong emphasis on craftsmanship and focus on quality
- Collaborate with other software engineers, product managers, and software architects to plan, design, develop, test, and maintain
- Hire and develop talent within your team
- Continually look for ways to improve our code base and evaluate new technologies
- Deliver clean code and automated tests
- Work with executive teams to champion the team and influence direction
Expertise you will bring in:- Masters Degree in Computer Science or some other technology discipline
- 5+ years managing software engineers in a SaaS environment
- Excellent time management skills with an emphasis on managing remote resources around the world and across many different time zones
- Significant experience with CRM with an emphasis on eMail, calendar, and task management in CRM processes
- Long term vision that promotes short term deliverables in quarterly release format based on factual, data driven scope definitions
- Strength in planning, scheduling, executing, and finalizing delivery on regular two-week sprint cycles based on individual capacity and team velocity
- Experience leading all ceremonies for a Scrum team, including daily scrum, end of sprint retrospectives, sprint planning, grooming meetings, and prioritization of work; participate in Scrum of Scrums and biweekly Sprint Reviews
- Ability to identify and coordinate delivery of dependencies across multiple teams and products
- Deep understanding of Kubernetes and DevOps
- Understanding of asynchronous technologies
- Exceptional verbal and written communication skills; ability to communicate effectively at all levels of the organization and across differing types of audiences
- Strong collaboration and interpersonal skills with differing consumers, stakeholders, team members, partners, and customers
- Prior experience with scrum-based software development tools such as Git, Jira, and Confluence
- Experience with Python and Angular systems. GoLang experience is a plus.
- Experience with object-oriented design, development, RESTful APIs, testing methodologies, server-side programming languages (PHP is a must), web services, and relational databases
- Prior experience with a large-scale enterprise product and/or distributed SaaS systems
- Experience conducting weekly one on one meetings with staff, setting corrective action plans, executing action plans, and tending to the needs of the team
Job Specification
SugarCRM
Information Technology and Services - San Jose, United States