Job Description
Imagine yourself here!
OpenGov is a mission driven fast-growth, Series D, venture backed startup (includes Andreessen Horowitz, Formation 8, and Emerson Collective). Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world).
OpenGov is the leader in modern cloud ERP software for our nation's cities, counties, and state agencies. We have surpassed 1,000+ governments (and growing fast!) using our products in our mission to power more effective and accountable government.
OpenGov is a 2021 Top Workplaces USA award winner!
About the Associate Engagement Manager (B2B Enterprise SaaS) role:
OpenGov seeks to expand its early-stage Enterprise Project Management team with a highly organized and self-motivated Associate Engagement Manager.
As an OpenGov Associate Engagement Manager, you’ll enjoy challenging and innovative projects and thrive in a fast-paced environment where accountability is paramount. A successful candidate will bring experience in project management fundamentals, proven leadership capabilities, excellent written and verbal communication skills, passion for the success of the customer, and a desire to bring innovative technology to the government sector.
This is a role that has an intentional path of professional career growth by onboarding a well-rounded business professional to grow into a more senior role as the company expands its customer base and product portfolio. However, the selected candidate must demonstrate strong performance and understanding of OpenGov’s business and technology in order to move into one of these roles.
Associate Engagement Manager Responsibilities:
• Monitor project portfolio and identify early indicators for risks and issues.• Contribute to the ongoing development of project management and delivery methodology for OpenGov’s enterprise SaaS solutions.• Partner with cross-functional teams to gather key documentation and required resources in order to set appropriate expectations with internal and external stakeholders.• Ability to innovate in a minimally structured environment, while bringing best practices to help provide appropriate structure.• Track and report on project progress, budget, and health.• Prospect specific implementation approaches, scopes, and plans.• Support Statement of Work creation on an as-needed basis.• Assist in enhancing our methodology of project delivery of our growing set of solutions.• Occasionally travel to customer sites to conduct training and solidify customer relationships
Minimum Qualifications:
• 1-3 years experience in a customer-facing role.• Solution-oriented mindset• Experience communicating with and setting expectations with various levels of stakeholders.• B2B technology (or at least, exposure to it).• Google or Microsoft productivity products (spreadsheets, documents, presentations).• Prior project planning and tracking experience.• Ability to balance competing priorities independently.• Strong aptitude for learning new technologies, new processes.• Strong organizational, written, and verbal communication skills.
Strongly Preferred Qualifications:
• Experience with project management methodology/concepts, and awareness of and interest in PMP Certification.• Hands-on experience identifying and mitigating project risks. • Working with challenging people and working through conflict.• Experience with or exposure to activity tracking software/processes.Workflow concepts.• Accounting concepts and fundamentals.• Prior Public Sector experienceWhat makes OpenGov unique
Leadership:CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs andSF Business Times' 40 under 40 class of 2018!
Funding:$140 million, Series D company, from top tier investors including Andreessen Horowitz, 8VC, and Emerson Collective.Click here to read more about our latest round of funding!
Board of Directors:Includes iconic executives John Chambers (former Cisco Chairman and CEO), Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world), Katherine August-deWilde (Vice Chair of First Republic Bank), and Amy Pressman (co-founder, former president, and a current board member of Medallia).
Growth:Double growth with 1,000+ governments (and counting) using our products!
Culture: Winner of 2021 Top Workplaces USA award, Forbes 2021 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!
Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Lo
Job Specification