PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture, PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.
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Meet the Role:As an Account Executive, Revenue Growth (Small Market) you are responsible for identifying and closing sales opportunities within our existing network of customers. Your primary focus will be to introduce our current customers to new products and services and further strengthen our relationships with our customers. Of course, you’re in Sales, so you’ll also identify, and proactively engage in business and sales opportunities to achieve identified objectives.
Meet the Team:You will report into a SDR Program Manager and you’ll be working alongside other SDR’s, and Account Executives (AE) to meet sales targets. This team model allows for lots of collaboration and the ability to share stories/best practices. In addition to having lots of support from your immediate team, you will have a dedicated SDR Program Manager whose sole purpose is to set you up for success through coaching and mentorship. The leadership style can be described in one word, ENABLERS. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next.
What you'll be doing day to day:
- You will identify customer needs and cultivate effective sales strategies via phone and email.
- You will post launch work with Account Managers to ensure consistent value is delivered to the customer and potential for up sell is realized.
- You’re going to establish a consistent pipeline on a daily basis via lead generation
- Your day will also include identifying and communicating complementary add-on and cross-selling opportunities to customers by leveraging detailed knowledge and understanding of PointClickCare’s products, programs, and services.
- Not only will you be responsible for moderate and complex transactions (with speed and accuracy of course) in a fast-paced environment, but you’ll also manage and resolve the most complex transactional operations and issues.
- You may be assigned to highly strategic customer accounts which may also consist of high revenue base and may assist with training and coaching other Inside Sales Reps.
- You will also design and execute strategic business plans, establishing and managing through detailed action items to drive profitable revenue growth.
About you:
- You have experience in sales/customer service, bonus points if it’s in the software industry!
- You’re not afraid to pick up the phone and make outbound calls to generate sales with small-medium service based companies, because well, you’ve done this before.
- You demonstrate the ability to engage customers as you build relationships quickly and effectively.
- You exhibit strong communication and interpersonal skills.
- You hold a Post-secondary diploma/degree.
- You thrive in a fast paced demanding environment.
- You are incredibly comfortable with prospecting, cold calling, and closing sales over the phone.
- You have some experience at conducting needs analysis.
- You are organized, independent, resourceful and diligent in maintaining CRM data.
- You truly believe that there is no I in TEAM
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
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