Account Services Representative
Drizly, United States
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Nov 12, 2021
Last Date
Dec 12, 2021
Location(s)
Job Description
Who we are
Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives their celebrations, parties, dinners and quiet nights at home. We are there when it matters - committed to life’s moments and the people who create them. We partner with the best retail stores in over 1400 cities across North America to serve up the best buying experience. Drizly offers a huge selection and competitive pricing with a side of personalized content. That is what we do. Who we are is a different story.
We are more than just another tech company. There is an intellectual curiosity that occurs at Drizly. We have a desire to question, to understand, to figure it out. Bottom line, we solve it. We value not just the truth but the process to get to the truth, to deliberate, decide and then act. Most importantly, we care. We care about our customer. We care about our company. We care about our team. There will be long days and incredible challenges.
We are blazing a trail in an industry that hasn’t changed in nearly a century, and that doesn’t scare us (well, not all the time) -and even when it does, it doesn’t stop us, it energizes us.
Do you see yourself here? Read on.
Who you are
You are a self-motivated individual who prides yourself on your ability to support partner relationships. You’re inspired by joining a growing team and working in a fast-paced and changing environment. You can effectively go from diffusing a situation to coming up with a solution that works for the partner and our business. You are empathetic and communicate clearly. You’re not easily rattled. You know that the best partnerships don’t come from promising the world, but instead by being honest, understanding, and exhibiting good judgment. You have a proven track record of success and any experience working in a high volume customer experience, customer success, or account management environment in the tech space.
What the role is
In this role, you will be an integral part of the Account Management team, responsible for working with our retailer partners on making sure they have accurate inventory represented on Drizly’s site and apps, walking new retail partners through our internal ordering system and smartphone application, handling escalated support issues related to stores, and helping with other day-to-day opportunities retail partners may face.In this role you will:
Drizly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. You must reside in the United States to be considered for this position.
BEFORE YOU APPLY...
We ask that you please remove all identifying information from your resume before you upload it on the next page in an effort to help us remove unconscious bias from our resume review process. Drizly is committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practices.Identifying information includes your name, photos, LinkedIn URL, email address and more. You must reside in the United States to be considered for this position.
Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives their celebrations, parties, dinners and quiet nights at home. We are there when it matters - committed to life’s moments and the people who create them. We partner with the best retail stores in over 1400 cities across North America to serve up the best buying experience. Drizly offers a huge selection and competitive pricing with a side of personalized content. That is what we do. Who we are is a different story.
We are more than just another tech company. There is an intellectual curiosity that occurs at Drizly. We have a desire to question, to understand, to figure it out. Bottom line, we solve it. We value not just the truth but the process to get to the truth, to deliberate, decide and then act. Most importantly, we care. We care about our customer. We care about our company. We care about our team. There will be long days and incredible challenges.
We are blazing a trail in an industry that hasn’t changed in nearly a century, and that doesn’t scare us (well, not all the time) -and even when it does, it doesn’t stop us, it energizes us.
Do you see yourself here? Read on.
Who you are
You are a self-motivated individual who prides yourself on your ability to support partner relationships. You’re inspired by joining a growing team and working in a fast-paced and changing environment. You can effectively go from diffusing a situation to coming up with a solution that works for the partner and our business. You are empathetic and communicate clearly. You’re not easily rattled. You know that the best partnerships don’t come from promising the world, but instead by being honest, understanding, and exhibiting good judgment. You have a proven track record of success and any experience working in a high volume customer experience, customer success, or account management environment in the tech space.
What the role is
In this role, you will be an integral part of the Account Management team, responsible for working with our retailer partners on making sure they have accurate inventory represented on Drizly’s site and apps, walking new retail partners through our internal ordering system and smartphone application, handling escalated support issues related to stores, and helping with other day-to-day opportunities retail partners may face.In this role you will:
- Be a part of a brand new and growing team at Drizly
- Communicate with retail partners, via phone and email, regarding their Drizly operations
- Train retailers on best practices for using the Drizly platforms
- Solve problems and address unsatisfactory experiences
- Contribute to cultivating the industry’s most robust catalog of products
- Identify and highlight common retailer feedback to the broader team to drive overall improvement
- Salary range: $40,000-$50,000. Your compensation will be based on your experience level, skills, and location within the United States.
- One-on-one professional coaching with an external expert
- Health, Dental and Vision Insurance
- Flexible vacation policy
- 401(K) Plan with Employer Match
- Added perks
Drizly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. You must reside in the United States to be considered for this position.
BEFORE YOU APPLY...
We ask that you please remove all identifying information from your resume before you upload it on the next page in an effort to help us remove unconscious bias from our resume review process. Drizly is committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practices.Identifying information includes your name, photos, LinkedIn URL, email address and more. You must reside in the United States to be considered for this position.
Job Specification
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