About ImperfectImperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.
We're headquartered in San Francisco with operations all over the country!
Please consider completing the optional Diversity, Equity, and Inclusion (DEI) survey below. Doing so will help keep us accountable for the DEI commitments we have made as a company. By choosing to disclose elements of your identity, you are informing us about our candidate pool and the ways we can continue to improve making Imperfect Foods an inclusive company for everyone. Responses will in no way affect your candidacy for the position you apply for. Information collected will be kept secure and confidential and will be used solely to evaluate our DEI efforts. We thank you in advance for helping us to become a better company for people of all backgrounds.About the Role:The Business Systems Analyst II is responsible for the design, configuration, and support of Manhattan Associates WMS, Labor Management, and Slotting systems. As a Systems Analyst, you will be responsible for driving process and systematic improvement initiatives around business operations and IT systems in the warehouse while maintaining high levels of quality, safety, employee morale, cost, and production at the forefront. You will work closely with operations and IT to provide first-level support while training and documenting in Manhattan’s systems.Responsibilities:- Works with Manhattan Associates, IT, and Operations to design and configure systems based on operational needs and requirements.
- Maintain a detailed log of each facility's configuration matrix to be shared with IT and Operations.
- Acts as the main point of contact for test planning and execution, go-live support for Manhattan Associates WMS Active platform.
- Performs system and User Acceptance testing while documenting defects for IT.
- Participates in level 1 support for the 6 facilities.
- Creates documentation and trains Field and Central Operations on using WMS, LMS, and Slotting.
- Works with the Central Operations team to drive process improvement projects
- Implements such tools as SPC, Process Capability, Pareto analysis, Fishbone, SMEDCreate documentation for training materials such as checklists, standard work, and standard operating procedures and troubleshooting.
- Communicates plans and other agreements to stakeholders for alignment while listening to feedback and making modifications if appropriate
- Be a leader of change. Practice Servant Leadership.
- This person must be comfortable working with all levels within the organization. They must be able to question the status quo and be an effective communicator.
- Excellent analytical, planning, organizational, and time management skills.Must maintain satisfactory attendance, including timeliness
Skills Qualifications:- 2-5 years of experience with Manhattan WMS (Open Systems preferred) with an implementation using Manhattan’s cloud-based Active platform strongly preferred.
- 2+ years of experience using Manhattan Labor Management or similar platforms (JDA, Red Prairie, Blue Yonder)
- Experienced using SQL to engage in troubleshooting via the database.
- Bachelor’s degree in IT, industrial engineering, manufacturing engineering, civil engineering, mechanical engineering, or equivalent.
- Ability to collaborate and work cross-functionally with a variety of teams across the entire organization
About You:- You have experience working in a fast-paced environment, ideally in a venture-backed growth-stage start-up
- You’re an extremely thorough communicator; does not lead by fiat, but rather helps peers and teams understand the why behind actions
- You’re passionate about our mission to eliminate food waste and create a better food system for all
- You have a great passion for process improvement and want to be an agent of change to reduce waste
Details of the Position:- Full-time exempt position reporting to the Business System Manager
- Position based out of our San Antonio, TX fulfillment center.
- Salary and employee stock options commensurate with experience
- Competitive benefits package including health care paid vacation, 401K, paid parental leave, and recurr