Agent Experience Project Coordinator - EST (REMOTE)
eXp World Holdings, United States
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jan 12, 2022
Last Date
Feb 12, 2022
Location(s)
Job Description
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools amp; training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!
Why Agent Experience?
Be a catalyst for company growth by supporting and enhancing our agents’ journey at eXp Realty. As part of the Agent Experience team, you’ll bring your support, insight and guidance to help our agents soar to their highest potential. We pride ourselves on offering the highest level of customer service, a fantastic first and lasting impression of eXp Realty and agent rewards and recognition for their valued contributions. We make agents’ lives easier and have fun every step of the way. Come join us!
General Description of PositionThis is a crucial role to the success of the entire Agent Experience group at eXp Realty. The Agent Experience Project Coordinator will support the Agent Experience team mainly in the day to day operations that take place, but also will assist in short-term and long-term projects for the department. Extreme attention to detail, implementation of procedure, and thorough understanding of all of the processes we use will be paramount to the success of the Agent Experience Project Coordinator role.
Job Duties and Responsibilities
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools amp; training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!
Why Agent Experience?
Be a catalyst for company growth by supporting and enhancing our agents’ journey at eXp Realty. As part of the Agent Experience team, you’ll bring your support, insight and guidance to help our agents soar to their highest potential. We pride ourselves on offering the highest level of customer service, a fantastic first and lasting impression of eXp Realty and agent rewards and recognition for their valued contributions. We make agents’ lives easier and have fun every step of the way. Come join us!
General Description of PositionThis is a crucial role to the success of the entire Agent Experience group at eXp Realty. The Agent Experience Project Coordinator will support the Agent Experience team mainly in the day to day operations that take place, but also will assist in short-term and long-term projects for the department. Extreme attention to detail, implementation of procedure, and thorough understanding of all of the processes we use will be paramount to the success of the Agent Experience Project Coordinator role.
Job Duties and Responsibilities
- Field incoming communications, scan emails, and answer appropriately
- Delegate tasks outside of our scope of duties and coordinate a smooth handoff to the correct department or person
- Schedule meetings, calls, events, reschedule conflicting appointments, set reminders and follow up
- Review all team lead addenda, team member addenda, team commission addenda, and team contracts
- Meet in-person/zoom to plan, strategize, update and accomplish daily tasks and projects
- Take meeting notes, notate action plan/desired results, schedule a follow up meeting and share notes to appropriate team members as directed
- Research and fact-find to prepare for meetings, make reports, strategize, etc
- Assist with agent info searches, onboarding issues, broker/broker team issues, team leader assistance, team formation/severance, etc
- Frequent direct communication with Director Agent Integration to ensure efficiency and effectiveness
- Maintain and/or create reports and any other projects as assigned
- Major events attendance and support
- BA/BS in related field preferred
- High School Diploma/GED required
- 2+ years of experience in executive-level support required
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Budgeting and expense report coordination experience required
- Experience in providing excellent professional customer service including conflict resolution required
- Advanced Microsoft Office experience and/or Google Suite required
- Advanced Mac and PC experience
- Advanced Trello experience required
Job Specification
Job Rewards and Benefits
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