Ground Operations Supervisor (Salt Lake City)
Veho, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jan 17, 2022
Last Date
Feb 17, 2022
Location(s)

Job Description

About Veho
Veho is a technology-driven shipping company that enables personalized next-day package delivery, extending partner brand value. Veho brand partners have seen a 20% increase in customer repurchase, 40% increase in customer lifetime value, and 8% rise in net promoter score.
Veho gives package recipients greater insight and control, letting them know when they will receive their package, when drivers are en route, and enables real-time rescheduling, address changes, and personal delivery instructions. Veho's technology matches demand for package delivery with a network of qualified crowdsourced driver partners, ensuring every package is delivered on time and correctly.
The concept for Veho started as a school project while co-founder Itamar Zur attended Harvard Business School. Zur constantly experienced issues receiving packages - from getting the dreaded we missed you note, to stolen packages. He set out to fix the problem so many customers and brands face.
Today, Veho’s robust technology platform provides customers and e-commerce brands with an unparalleled shipping experience, an industry record 99.9% average on-time performance for next-day delivery and an average 4.9-star customer rating. With teammates in 30 U.S. states, Veho locally warehouses and enables last mile deliveries in 15 U.S. cities and?will be in 50 markets by?the end of 2022.
As a Ground Operations Supervisor, you are a hands-on leader, working day-to-day with our Warehouse Associates and Leads. You will be responsible for the development of the warehouse staff, including coaching them on the skills necessary to be successful in the warehouse and developing for future success. You will set a standard of operational excellence and ensure your team’s success through values-based leadership. Additionally, you will be responsible for the accuracy of reports, scheduling, communication cross-functionally, and ensure sort and launch packages are done in an efficient and safe manner, troubleshooting any issues with our cross-functional teams along the way.A great candidate:
  • Is passionate about a top-tier, early-stage tech startup that aims to build the next powerhouse of logistics technology
  • Works well in ambiguity and ever-changing environment to ensure on-time delivery and exceed expectations of our customers, clients, crowdsourced drivers, and employees
  • Effectively schedule shifts that align with volume and operation hours
  • Is a recent college graduate or has 1+ years of people leadership, with a high standard of excellence and a low margin for error
  • Possesses strong attention to detail, insistence on thorough accountability for themselves and for their team
  • Demonstrates the ability and excitement to keep morale high while working efficiently
  • Ability to navigate technology and problem-solve in a fast-paced environmentLead through the values of candor, teamwork, ownership, and human, specifically to grow and develop your team for future success
  • Being hands-on, coach, train and develop Warehouse Associates/ Leads to be efficient with processes and procedures
  • Proven record of assisting the team with values-based leadership to hit key KPIs and metrics for the operation
  • Empathetic leader, who cares deeply about the success of their team and their overall development and growth
  • Works well in a fast-paced environment that is, at times, physically demanding
  • Demonstrates a high level of teamwork, partnering cross-functionally to ensure a successful operation and organization as a whole
  • Excellent verbal and written communication
  • Is physically able to stand for the duration of the shift, move boxes up and down, including bending and frequently lifting (up to 50 lbs required)
  • Willing to work flexible hours, including nights, holidays, and weekends

Job Specification

Job Rewards and Benefits

Veho

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