We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.
To plan, coordinate, develop, implement and facilitate student support or instructional services for large - scale and complex program(s) in order to attract, retain and support a diverse population of students; and to provide technical program administration for all related activities.
Duties may include, but are not limited to, the following:
- Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding a large and complex assigned program; implements program policies and directives according to District, federal or State guidelines.
- Performs program development and administration for large and/or multiple programs.
- Assists in the development, preparation and/or administration of department and program budgets.
- Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor's Office.
- Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
- Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.
- Develops, schedules and leads training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.
- Develops and implements support programs; conducts research appropriate to the operation and effectiveness of the program.
- Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.
- Designs and develops presentations, written information and other resource materials concerning available college and community services and programs.
- Assists students with navigating college processes as appropriate for assigned program; guides students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
- Participates in special activities and events as needed.
- Maintains and monitors payroll records for student assistants.
- Advances program objectives consistent with college's organizational mission and goals.
- Creates program policies and processes to facilitate student success.
- Meets with community members, business leaders and external agencies to solicit their participation and interest in college student service programs.
- Performs related duties as assigned.
Requirements
- Four (4) years of experience performing responsible student services duties in a related college program.
- Possession of a Bachelor's degree from an accredited college or university, or the equivalent.
Knowledge of:
- Current policies, procedures and regulations related to assigned student services program.
- Modern office procedures, practices and technology/equipment.
- General college classroom procedures and requirements.
- General needs of population of students supported.
- Philosophy and objectives of students services programs; problems encountered by students supported.
- General principles and practices of supervision.
- Basic interviewing and test proctoring techniques.
- Modern software applications (Microsoft Office Suite, etc.).
Ability To
- Design, develop, and implement effective student support services and programs to meet the needs of the community.
- Understand and carry out verbal or written instructions in an independent manner.
- Identify and obtain resources and other needed programs and services to meet students' academic and vocational needs and objectives.
- Analyze situations accurately and independently make sound decisions in procedural matters.
- Serve as a liaison between students and community or college agencies and services.
- Communicate effectively, both orally and in writing; prepare clear and concise technical and statistical reports.
- Function in a fast-paced environment with significant public contact.
- Establish and maintain effective working relationshi