Sales Operations Admin
ActivTrak, United States
Job Description
About ActivTrak:
ActivTrak is a cloud-based platform that provides productivity insights into how teams work, improving employee and customer experience, while also enabling better business outcomes. At ActivTrak, we recognize the powerful link between these two concepts and we're on a mission to understand it more every day. Alongside 9500+ paying customers, our team uses the platform internally to assess team and organizational performance, hone product features, develop best practices, streamline processes, invest in new innovations, and promote a culture of immediate feedback and transparency.
We are a fast-growing, agile company with a forward-thinking, inclusive culture. Our teams are encouraged to collaborate daily to solve challenges, create and champion new ideas, and execute initiatives that help global customers and their modern workforces succeed by working better together.
Requirements
What you will do:
As the Sales Operations Admin, you play an important role in ActivTrak’s ability to successfully develop, invoice, and report on customer accounts. You will be a pivotal player in the product provisioning process as we continue to onboard new customers. This role will work directly with the sales team, and customers, to ensure that their orders are fulfilled and invoiced timely and accurately. The Sales Operations Admin may be asked to help with billing/collections questions and projects.
- Strong Attention to Detail
- Experience using SalesForce and working closely with a Sales Team
- Experience with a SaaS subscription billing software; Chargebee preferred.
- Experience directly interfacing with customers/partners regarding billing/invoicing questions.
- Curiosity and passion for problem solving (conceptually and analytically).
- Excellent communication skills with both technical and non-technical audiences.
Benefits
Work environment:
- Position is remote within US
- Minimal travel
- Limited physical demands
This is an incredible opportunity to embark on an exciting journey with a dynamic, VC-backed company. If you have a positive attitude towards urgency, risk, and challenges that comes with working in a startup environment, then you will be a great fit!
ActivTrak is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ActivTrak does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. #LI-REMOTE