Senior Product Manager - Merchant
Clyde, United States
Job Description
What's Clyde -
Clyde is an ecommerce technology company that’s changing the product protection landscape to give merchants a better way to offer customers peace of mind, drive high-margin revenue, and grow customer lifetime value. Our Ownership Enrichment Platform unites product protection, registration, and issue resolution in a single dashboard so brands can create beautiful, profitable ownership experiences for customers. We’re passionate about reimagining this space and can’t wait to dream up new ideas with you!
We are looking for a strategic and thoughtful Product Manager who can lead a team delivering product features for our Merchant clients joining the Clyde platform and deliver a smooth implementation experience with Clyde.
An opportunity to...
- Develop a deep understanding of eCommerce platforms, Brands/Merchants across many product categories, Marketplaces and Large Enterprises
- Revolutionize the warranty industry in close partnership with functions including engineering, design, customer success, and warranty programs teams
- Think critically about what Merchants need to implement Clyde on their site and ways to optimize the onboarding funnel
- Lead end to end product development to launch new Merchant clients in partnership with your dedicated tech team
- Become an expert on trends in the eCommerce landscape and use that knowledge to shape product roadmaps
- Define metrics for success and analyze the impact of product features
Requirements
- 3+ years of product management experience
- Ability to digest complexity with multifaceted business and technical dynamics
- Track record of collaborating with technical teams (e.g., Engineers) to execute on development plans
- Demonstrated ability to partner with internal and external stakeholders to uncover pain points and drive solutions for opportunities
- Experience creating or leveraging APIs and ability to engage in technical discussions
- Ability to operate and lead in an agile environment
- Familiarity with the e-commerce landscape (particularly platforms like Shopify and BigCommerce and their apps ecosystem) a strong plus
- Strong communication skills that balances advocacy with listening
- Willing and able to work in a fast-paced, quickly changing environment
Benefits
Who are we?
Clyde is a distributed community of innovators, risk-takers, and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger, smarter, and more successful. We seek applicants who bring a variety of experiences, perspectives, and backgrounds, and together create wonderful product experiences that help brands sweep customers off their feet. Clyde provides equal employment opportunities to all employees and applicants without regard to any characteristic protected by applicable law - we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other. We will ensure individuals with disabilities are provided reasonable accommodation to participate in any part of the employment process. Please contact us at , and let us know the nature of your request along with your contact information, which we will respond to in a timely manner.If you’re looking for an opportunity to put your heart into your work at a company that values growth, learning, wellness, and success we’d love to meet you!
Why should you join us?
Clyde is building an incredibly thoughtful suite of products with enormous potential. We are a highly resourceful, motivated, and collaborative team, and we value diversity of all kinds. We hold ourselves to the highest standards. Clyde does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
All members of our team will have ample opportunities for professional growth, plus, we offer competitive salaries and equity packages, health insurance, unlimited time off with a mandatory 10 days, a vacation fund, and a creative culture. We are building a really exciting company and can’t wait for you to join us.
COVID-19 Vaccination Policy: Please note that, at this time, to be in-person at a Clyde office or Clyde-sponsored event, you must be fully vaccinated against COVID-19. If you believe that a legal exception may apply to you, please still apply for any role(s) you are interested in and, if you are hired, you will receive instructions on how to request a reasonable accommodation after your start date.