People Team, HR Business Partner, Sr Manager
LingoAce, United States

Our Story

Established in 2017, LingoAce is a Singapore-headquartered global education technology company and leading Mandarin Chinese language learning platform, offering an immersive language learning experience tailored to meet the needs of learners aged three to 15 years old, across a range of language proficiency levels and diverse cultural backgrounds. A committed partner to both young learners and their parents, LingoAce harnesses the capabilities of research-backed digital content, certified Chinese language teachers, featuring animation, gamification and AI, to effectively deliver authentic and interactive online Chinese language lessons.

By nurturing the next generation of confident multi-lingual communicators, LingoAce aims to broaden their horizons and unlock future opportunities for these students. With a team of more than 1,300 LingoAcers, 4,000 certified teachers currently, and offices in the U.S., Southeast Asia and China, LingoAce serves students across 100 countries and regions. We have also recently closed our Series B and C funding rounds, with a total of $180 million raised to date. Some of our great partners and backers include: Sequoia Capital India, Owl Ventures, Tiger Global, Shunwei Capital, SWC Global amp; Decent Capital.

The Role

A partner with senior leadership to develop human capital strategies and drive the talent agenda. You have a commercially focused mindset and help translate those issues to human resources capabilities. A resourceful person with excellent creative solutioning ability and is responsible to align business objectives with employee’s management in business units, acts as an employee champion and change agent and seeks to develop integrated solutions to achieve people and business OKRs and performance efficiency. You are someone at ease in navigating challenging forces in the dynamic hyper-growth start-ups and be comfortable in a fast-paced environment with significant constant change.

You will:

• Serve as a strategic business partner to senior leadership focused on a broad-based and transformational talent agenda designed to recruit, develop and retain the very best innovative talent in the business
• Provide proactive and strategic guidance and support for organizational planning and development initiatives that align the human resources agenda in support of key business strategies and initiatives

• Provide guidance to Management to align people initiatives with business unit to achieve business OKRs.
• Analyses trends, identify gaps and develop solutions and programs to address people-related risk.
• Designs and maintain organization vitality charts amp; manage and resolves complex employee relations issues.
• Review, evaluate and monitor effectiveness of learning and development programs and partner with HR stakeholder to identify training needs for business units and individual coaching needs.
• Build individual and organizational capability and knowledge to meet current and future operational and strategic requirements.

• Provide performance management guidance to line management and drive the business unit people performance.
• Ensure a conducive working environment and partner with management to roll out employees’ communication touchpoint.

Design interventions to drive the appropriate culture and behaviors and provide insight to leadership on change management strategy, planning and implementation

Engage business leadership to roll out employee value proposition and engagement within the business unit.

Identify organizational and individual capability requirements to align business strategy and optimize achievement of organization goals.

Requirements

Qualification

• A Degree in Human Resource Management or related discipline

Experience

• 7+ years of human resources leadership with exposure to an innovative business, one that continues to reinvent their business proposition.
• Minimum 5 years of successful business partnership at a divisional/executive level, with proven success in linking HR strategies to the business
• Preference will be experience in the Tech or Edtech industry
• Work experience in a start-up environment will be a plus
• Bilingual in English and Chinese is preferred.

Competency

Ability to develop understanding of the business and organisation, its context and use these insights to tailor strategy and solutions to lead to the achievement of business goals and sustainable organisational performance.

Have the ability to build collaboration in the organisation to meet employees’ needs and yet achieve all business goals, identifying and leading change across the organisation.

Ability to ensure customer-focused people service delivery exce

Job Rewards and Benefits