Partnerships Manager
Hack.Diversity, United States
Job Description
ABOUT HACK.DIVERSITY
Hack.Diversity is transforming the economy by breaking down barriers for Black and Latinx professionals in tech. We recruit and place early-career professionals from marginalized backgrounds into software engineering, data analysis, and mechanical engineering roles at major companies, and work with those companies to build inclusive and equitable working environments. Founded in 2016 as a project of the New England Venture Capital Association, Hack has grown into an independent nonprofit organization and a movement of belonging in the tech workplace. As of 2022, we have connected almost 400 Fellows into jobs at more than 50 employers to date. At Hack, we believe in a world where success is not limited by access, and where the jobs of today and tomorrow create opportunity for ALL.
ABOUT YOU
You are a people-oriented, detail-focused, and passionate team player who genuinely enjoys nurturing partner relationships. You have a resilient growth mindset that encourages you to get back on your feet when you get knocked down. If you experience one yes for every three no’s, you see that as valuable progress and become even more empowered to convert the no’s. You lead with inquiry, approach challenges with curiosity, seek to understand the perspective that differs from your own, and you use any instance of failure as a growth and learning opportunity. You would describe yourself as having a can-do attitude, and you recognize the importance of mutual feedback for growth. You believe in the essential importance of racial equity, diversity, and inclusion (REDI) work, and are motivated by what you see as a personal ability to drive meaningful systems change despite inevitable resistance. You recognize and prioritize self-care as a crucial mechanism to enable your continued efforts towards important, life-changing, and mission-driven work.
ABOUT THE ROLE
Reporting to the Senior Manager of Partnerships, the Partnerships Manager is the account manager of a portfolio of our partner companies. The Partnerships Manager is responsible for ensuring a successful experience for companies, supporting successful matching and hiring of Fellows, ensuring companies understand Hack.Diversity’s expectations and supports, and driving partnership renewal rates to advance the sustainable growth of our program.
JOB RESPONSIBILITIES
Partner Stewardship
- Manage program life-cycle experience of Hack.Diversity corporate partners by serving as the main point of contact, including but not limited to:
- Onboarding new partners
- Supporting partners in setting REDI goals they wish to achieve alongside partnership with Hack.Diversity
- Regular email communication to partners to ensure they are submitting deliverables in a timely manner
- Engaging in monthly check-in video calls with all partners to review REDI action, deliverables, feedback, etc.
- Establishing a mutual feedback loop with partners
- Leading the business renewal process for assigned accounts, with an emphasis on increasing partner commitment annually
- Contribute content for showcasing Hack.Diversity impact during mid-year and end-of-year report-outs to corporate partners
Systems and Operations
- Support logistics of the 9-month Hack.Diversity program cycle
- Internship matching process
- Creating reports to support performance review of partnership goals
- Lead logistics and execution of company-facing Pitch Week event including scheduling, run of show creation, attendance organization, audience experience, Fellow Success team alignment, and feedback collection
- Manage HubSpot CRM including usage optimization, new staff training/integration, and quarterly metrics reporting
- Lead content creation of partner-facing reports and resources, collaborating with the REDI and Data teams to ensure alignment
- Build surveys to collect data about partner experiences to enable programmatic improvements
- Support with the build out and launch of a new algorithm based matching function to optimize Fellow lt;gt; internship matches and ensure preference parity across partners
- Identify efficiency gaps within day-to-day business operations on Partnerships team and suggest updates or tools to streamline processes
Racial Equity, Diversity, and Inclusion (REDI)
- Hold our partner companies accountable to the REDI goals they’ve committed to in partnership with Hack, notably, improving any inequities in their current systems or processes while striving to build new REDI practices that encourage inclusion and belonging
- Lead and manage difficult conversations with partner companies when feedback is necessary to ensure success for our Fellows and goals accountability for our partners
- Curate a