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Security Command Center Service Representative
Guardian Security Services, United States
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Nov 1, 2022
Last Date
Dec 1, 2022
Location(s)
Job Description
History of Guardian Security Services:Guardian Security Services was founded in 1975 and is the premier locally owned security organization in Chicagoland. The company has established itself as a leader in the security industry by providing its services to the most respected clients covering the Chicagoland area. Guardian Security provides customized, cost-effective programs that exceed client expectations. We have a continuous history of service excellence in providing customized security programs to commercial properties, residential communities, financial institutions, college campuses and manufacturing facilities.
Come and join the greatest Security company in all of the Chicagoland area, Guardian Security Services! This position is located in Blue Island. We are currently seeking an individual that can be a decision maker with the uncanny ability to work on his or her own. We are looking for someone that can transition to the company, smoothly, to take on the role of a Client Service Representative. Working a swing shift and does cover the weekends! A background in Dispatch or in a Call Center will be very beneficial but not required. Pay will be based on experience and qualifications, but, can be up to $17.00/hr! If you think you have what it takes and meet the criteria below, apply today! We look forward to meeting you!Entitlements/Benefits for our employees:- Salary Expectations:
- Up to $17.00 Based on experience
- Entitlements/Benefits:
- Access to earned pay prior to pay day
- Major Medical Insurance
- Supplemental Insurance
- Dental/Vision Insurance
- Paid Vacation
- Paid Holidays
- Rx Discounts
- Verizon Wireless discounts
- Service Awards
- Referral Bonuses
- ROOM FOR ADVANCEMENT!
Job Qualifications/Requirements:- Possess strong customer service and public relation skills, and be able to interact well with people of diverse cultures and backgrounds.
- Must maintain a working telephone at all times in order for us to contact you.
- Must have a reliable means of transportation.
- Answering incoming telephone calls.
- Directing/routing calls to the appropriate department or personal voice mails.
- Utilizing a scheduling system to track employee work schedules and to fill open positions due to call offs or requests for additional coverage, as needed.
- Will monitor Security Officers check-in and check-out calls.
- Work consistently with Operations Managers to ensure our clients receive the best possible service.
- Ability to use Window based programs.
- Ability to utilize Microsoft Office (Word, Excel, and email).
- Ability to multi-task during the work shift.
- Willingness and ability to work weekends, holidays, and cover additional shifts as required by company needs
Employment Qualifications/Requirements:- Education/Experience: Must be a minimum of 21 years of age. Possess a high school diploma/GED. Have a proven stable work history. Ability to use computers and easily able to retain the use of software and programs.
- Required Certifications/Screenings: Must have a valid Permanent Employee Registration Card (PERC) or willing to apply for one. All applicants must complete a pre-employment screening process. Includes a background investigation and drug screen.
- Employee Traits: Mature demeanor, personality and attitude is paramount to your success.Possess strong communication skills, both verbally and written. Must be able to speak, read and write English fluently.(Bi-lingual candidates are a plus!) Maintain an impeccable image and adhere to our professional grooming standards, which includes: No visible tattoo(s) that cannot be covered up with a short sleeve shirt. Must possess exceptional customer service skills, public relation skills and the ability to interact well with people of diverse cultures and backgrounds. Must maintain a working telephone at all times, in order for us to contact you. Must have reliable means of transportation. Flexibility to cover additional shifts, as required, by client’s needs.
- Physical Demands: The duties can be, but are not limited to having the ability to; lift/push/pull over 50 lbs; sit or stand for extended periods of time.
To be considered for this position, you must go through the required questions and application process. If you have any questions regarding this position you can reach the recruiting team at 708-385-3300.
Guardian Security Services, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, rel Job Specification
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