Product Manager - Payments
Booksy, United States
Job Description
We Are Booksy
At Booksy, we have a passion for bringing peace of mind to scheduling via technology which helps our Providers amp; their Customers thrive. Our app helps health amp; beauty pros amplify their craft and run their businesses without worrying about managing the nitty gritty details.
In addition to our inclusive remote-first tech culture, we proudly show up every day present, engaged, and confident that the work we’re doing directly impacts the success of our customers and ultimately our company. You can expect to be equipped and empowered to be your best authentic self. We’ve come a long way, and we’re looking for people to take us above and beyond to the outer limits.
Come Make An Impact
Booksy is searching for a Product Manager with a specific focus on Payment solutions - both from a commercial and experiential perspective. You’ll ensure product/market fit, develop rich user experiences in-app, and drive go-to-market strategies for Booksy Payment solutions. As the translator between our Providers, their Customers, and our Payments team, you’ll need to understand the ambitions amp; limitations across all audiences. What will you deliver? Well, balance.
Booksy is growing fast. You’re not afraid to build things from the ground up. You are comfortable with a fast-paced, hands-on environment and you have a track record of keeping multiple programs and initiatives moving in parallel. You have demonstrated the ability to drive collaboration across groups and make decisions rooted in your understanding of the market. You thrive working alongside a team of talented marketers, account managers, and product innovators as well as other awesome internal teams. As a member of the product team, you’ll be directly responsible for helping to empower our Providers around the globe.
We are a friendly, collaborative team that focuses on creating high-quality experiences that elevate Booksy above everything else. If you’re a natural self-starter and crave being surrounded by other smart, highly ambitious people, you'll fit right in at Booksy
Requirements
- Shaping Booksy Payment Solution covering both in-app and in-store payments (Booksy Card Reader)
- Verifying and adjusting product-market fit of payments solution
- Develop an intimate understanding of Booksy Payment solutions so that you can serve as an expert internally and also properly communicate the value of our product to providers and their customers.
- Work to improve product/marketing and sales processes
- Develop audience segmentation, product positioning, and messaging frameworks to serve as a base and create consistency in all product related materials
- Create go-to-market strategies that can be replicated on a global scale. Oversee content production, channel execution, and launch timelines.
- Driving competitive intel and research for Booksy Payment solutions
- Analyze product adoption and usage to inform success of product marketing programs/initiatives
- Collaborate with Payments and sales teams to facilitate market research and testing. Leverage this knowledge to make informed roadmap decisions.
- Be the lead project manager for in-app experiences related to Payments
- Collaborate with sales, support, and other internal teams to drive enablement programs
- Create centralized processes, documentation, and training materials to improve operational excellence
What You Should Bring:
- 3+ years of experience in Payments, preferably in a fintech, start-up environment. Comparable experience will be considered.
- Experience in a marketplace business model while communicating to both Business and Consumer
- Experience working with agile software platforms with a proven ability to adapt in order to meet the change needs of the market and internal product teams
- A keen analytical mind to help inform product roadmap decisions and all associated risks
- Proven ability to drive collaboration across multiple stakeholders with and without reporting structure alignment
- Excellent communication skills, both written and verbal, and an ability to communicate effectively at all levels of an organization, including executive reporting
- A self-starter, able to identify required action and execute with minimal supervision
- Experience managing several simultaneously executing projects while keeping project management, scheduling and communication cleanly operational
- Excel at rapid decision-making, consensus building and conflict resolution, all within the context of hard deadlines and the need to demonstrate results
Benefits
- Competitive Pay
- Health/Dental/Vision Insurance
- Matching 401k
- Unlimited Paid Time Off
- Remote first wo