Looking for Business System analyst( Coveo and Salesforce system)
Stebr, Inc, United States
Job Description
Business System analyst( Coveo and Salesforce system)
Sanjose,CA
Job Description:
• Proven experience working in Agile software development lifecycle
• Expertise in Coveo search platform and enterprise search concepts
• Should be strong in indexing various data sources into Coveo using Coveo connectors/custom connectors
• Strong experience with Coveo best practices and Search-based solution implementation
• Should have strong knowledge in query pipeline creation and features configuration such as predictive suggestion, wildcard search, facets configuration, partial search, thesaurus configuration, stop words removal, etc.
• Should have a good understanding of Coveo OOTB analytics reports and dashboards and custom dimension creation
• Platform expertise in leveraging Salesforce Service Cloud to solve business problems strongly preferred
Preferred Soft Skills:
• Exceptional problem solver who is comfortable finding and pushing solutions beyond the status quo
• Strong sense of personal ownership in the quality and effectiveness of delivered solutions
• Ability to realistically balance scope and requirements against timelines
• Capability to autonomously make effective decisions and pursue tasks based on project scope and vision
• Interest in developing an understanding of relevant technical subject matter that ensures a solid foundation for collaborating on solutions
• Ability to build relationships, influence key decision-makers, and collaborate on a cross-functional team comprised of diverse personalities, skill sets, and levels of experience
• Strong team player who can bridge gaps across business groups and work effectively with teams and stakeholders to establish and accomplish business objectives
• Exceptional ability to gather, organize and evaluate any information or data needed as input from stakeholders and development team to determine requirements and specifications
• Effective communicator that works well in a collaborative team setting
• Excellent written and verbal communication skills, and exceptional emotional intelligence
Benefits
This is a contractual position on Stebr W2. No C2C is allowed and employees must be on w2 with Stebr to provision future full-time conversion with the client.
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