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Client Onboarding Consultant - Bilingual
Popmenu, United States
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 1, 2023
Last Date
Mar 1, 2023
Location(s)
Job Description
Are you passionate about helping clients to make the most out of their product? Do you believe that successful client onboarding is the foundation of a successful partnership? Are you convinced that restaurant owners deserve technology that allows them to take back control from 3rdparty platforms? Three times yes? Sounds like we found a match!
About This Opportunity:Popmenuislooking for an enthusiasticClient Onboarding Consultantto attain a high level of platform implementation whileconfidently ensuring that clients reach their maximum business goals.
We are currently prioritizing candidates that are located in either the Central or Mountain time zones.What's on Your Plate:- Client Consulting:Responsible for understandingthe state of aclient’swebsite, marketing, and online orderingandable to make the best recommendations for successful platform implementation. Takes a holistic perspective of a client’s business to determine the best path forward.
- Project Management:Takesfull ownership of ensuringthatallassignedclients get through the onboarding process withmaximumsuccess, product adoption,and happiness.
- Product Training amp; Enablement:Passionatelyempowersand trainsclients to get the most out of thePopmenuplatform, ensuring that clients are using the most features possible to help their business.
- Subject Matter Expert:With the help of the rest of the onboarding and design team, staysup-to-dateon the latest website best practicesand trends.
What You Bring to the Table:- Excellent interpersonal/customer relations skills; clear and concise verbal and written communicatorwith the ability to effectivelyprevent ormediate conflict
- Team player with the ability towork cohesively with various departments to accomplish what’s best for a client
- Demonstrated organizational and time management skills with the ability to prioritize and manage manyclients in different process stages
- Natural curiosity, self-motivated,and willingness tolearn,whether it’snew technical skills or understanding the client environment
- Bachelor's Degree or equivalent experience
- Fluency in Spanish is required
At Popmenu we believe in transparency and meeting candidates at eye level. We know that money isn’t everything - but it is important. For this role, we have determined a compensation range of $50k to $55k in addition to company equity to be a fair and attractive offer. We would love the opportunity to meet you and learn more about you and your background. Final offer amounts are determined by multiple factors and may vary from the amount above. Looking forward to chatting with you!
Who We Are:Popmenu?is a?fast-growing, venture-backed SaaS company in the restaurant/hospitality sector with?more than?10,000 restaurant?clients.?We are dedicated to revolutionizing the industry in a way that benefits both the restaurant owner and their customers. We started?with?our?now-patented, dynamic?menu technology?that unleashes?the power of a restaurant’s greatest marketing tool: the?menu.?Since then, we have been endlessly innovating?to continue tackling?existing and emerging?industry?needs. We hire exceptionally bright, motivated people who are passionate about helping great restaurants reach their full potential. We offer a flexible work environment, a pioneering concept, a product our clients love, and talented teammates. This is a chance to make great things happen and be a difference maker. We’re excited to meet you!
What We’re Serving:- Genuine Core Values:We asked our employees what’s most important to them in the workplace and carefully sculpted our 4 core values to truly represent our company culture. We’re proud that our culture has been recognized with several awards includingGlassdoor’s Best Places to WorkandTop Workplaces USA. We’re even prouder that peers recognize each other on a monthly basis for exemplifying our values with what we call Super Booms.- Giving Back:In addition to our larger partners such as theGiving Kitchen, our culture champions (aka monthly Super Boom winners) pick a cause they are passionate about, and we’ll make a donation in their name.- Visible Growth and Development:There is no way to avoid personal growth in a start-up! We keep innovating and improving and our team members keep growing as well. Just in the last year, 1 out of 5 team members has been promoted into a new role.- Company Ownership:When we say, Act Like an Owner, we put our money where our mouth is! Every single team member receives meaningful company equity options because we recognize that every role is important for our success.- Benefits for the Whole Family:Along with the typical medical, dental, vision, 401K benefits, we’ve got your furry family members covered with our Wagmo Wellne Job Specification
Popmenu
Information Technology and Services - San Jose, United States