Operations Specialist
Universal Tennis, United States
Job Description
Why Universal Tennis
Universal Tennis is a Silicon Valley, remote-friendly, people-driven company on a mission to grow the sport of tennis by connecting players globally through level-based play, innovative events, and a digital marketplace. We are both a technology and tennis event company. Our innovative tools and technology make tennis better for all players and providers, with our gold-standard UTR tennis rating system at the core, powering level-based play around the globe. We proudly operate the UTR Pro Tennis Tour with Federations and venues to support aspiring pro players and provide new pathways for competitive juniors.
We are backed by impressive investors in sports, technology and media including: Amazon, Roger Federer’s Team8, Novak Djokovic, Endeavor/IMG, Tennis Channel, Tennis Australia and Larry Ellison.
To learn more, Watch this Video and visit www.universaltennis.com.
The Opportunity
This is an awesome opportunity for someone who wants to put their sports background to work. You will work closely with event organizers, players and our internal team to deliver the highest quality tournaments. If you are looking for an opportunity to combine your passion for sports, preferably tennis, with event management skills, this may be the perfect job for you. Plus you get to travel to some really cool places.
What You Will Do
Responsible for in-venue operations during UTR Pro Tennis Tour (PTT) and Junior Pathway (JNP) events including liaison with the tournament director, venue staff, referee, chair umpires, and players.
Interact with organizers for PTT and JNP to ensure compliance with rules and regulations and automate processes.
Coordinate between the UT team and tournament organizers to update daily tasks such as results, order of play, draws, scheduling, etc.
Responsible for the creation of event registration monday.com boards for PTT and JNP events
Back-end management of UTR Pro Tennis Tour entries, withdrawals, fines, etc.
Requirements
Work experience in athletic events in an operational and organizational capacity, with a preference for collegiate tennis ops experience
Experience interacting with other stakeholders in a tournament setting including referees, players, technology, and volunteers
History of draws, scheduling, court bookings, and other items needed for tournament management
Team spirit; strong communication skills to collaborate with various stakeholders like Product Management, Marketing, and experience working with company executives
Excellent time-management skills and attention to detail
A self-starter and an extreme ownership mindset to deliver quality and customer service at all
Excellent written and verbal communication skills and desire to be world-class.
This is a full-time position based in the United States with extensive travel globally, potentially for consecutive weeks. Preference for West Coast time zone hours.
Salary
A reasonable estimate of the current base salary range is $40,000 to $60,000. The final base salary for this role will take into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets, experience and training and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic location differential associated with where the position will be filled.
Benefits
Universal Tennis is headquartered in Palo Alto, CA but this position is fully remote, US-based. We are offering a competitive salary and equity compensation package with flexible working hours and generous PTO. Our benefits include:
- Health Care Plan (Medical, Dental amp; Vision)
- Retirement Plan (401k)
- Paid Time Off (Unlimited Vacation amp; Sick plus Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term amp; Long Term Disability
- Work From Home