Senior Delivery Manager - Quality 001SS
Verista, United States
Job Description
Verista’s 700 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. Whether it’s compliance, quality management, verification, validation, automation, IT infrastructure, data analysis, manufacturing, or packaging, we deliver solutions that are right the first time.
Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.
Company Culture Guidelines amp; Values:
- We empower and support our colleagues
- We commit to client success at every turn
- We have the courage to do the right thing
- We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged
- We constantly acquire new skills and learn from our experiences to enhance our collective expertise.
This position will require working with clients in the Mid-West.
Typical Responsibilities Include:
Provide positive leadership, manage and develop a group of staff members always making decisions based on mission, vision, and values. The Delivery Manager role has a combination of internal (Service Line) and external (Account Management) responsibilities and reports to a Service Line Director to develop and ensure quality execution of validation services business opportunities. These individuals set an example of company culture of hard work, positive attitude, commitment to satisfy the customer, and strong interpersonal skills.
- Manage the Performance and Development Review and Planning process for direct reports.
- Attending leadership meetings and provide accurate status updates on team and associated projects. Submitting status reports as required to Service Line Director.
- Host bi-weekly one-on-ones with direct reports.
- New employee recruiting, interviewing and direct hiring decisions (this includes both FTE’s and contractors)
- House account expansion and new account development
- Support organizational strategies and department improvements.
- Play direct role in sales of services to existing (house) client(s). Identification of new and existing client business leads. Directly present Verista services to support business expansion.
- Generating proposals for new or expanded client project work.
- Tracking existing project status and funding identify possible project issues and mitigate them. Identify when projects and / or funding are nearing completion and initiate process of lining up next engagement for the internal resource on their team if project will end.
- Providing technical expertise to members of their team as needed for projects.
- Project and Resource administration within the corporate SalesForce / FinancialForce system(s)
- .Approve timesheets for resources executing projects within their account(s)
- Oversee activity at the Account, including interfacing with project team members to ascertain project status and implement corrective / preventive actions (if / when applicable)
- Approve monthly invoicing• Review proposals submitted by Account Manager• Support organizational strategies and department improvements.
Requirements
- A minimum of a Bachelor’s degree in an Engineering or Scientific degree
- 7 years, including 3 years of management or supervisory experience
- Experience with lab equipment and/or Informatic systems (LIMS, ELN, CDS, SDMS, etc).
- Proven technical documentation/report writing skills using excellent concise grammar and logic for authoring, reviewing, and editing computer system validation documents.
- Intermediate proficiency with MS Word, MS Excel, MS Project, MS PowerPoint
- Word (work with large documents containing tables, TOC, styles, track changes)
- Excel (create, modify charts, filter data, use of functions within multiple worksheets)
- MS Project (schedule creation, milestone tracking and management, and assignment of resources)
Benefits
Why Verista?
- High growth potential and fast paced organization with a people-focused culture
- Competitive pay plus performance-based incentive programs
- Company paid medical premiums.
- Company paid Life, Short-Term, and Long-Term Disability insurances
- Dental amp; Vision insurances
- Health Savings Account
- 401(k) Retirement Plan (Employer Matching benefit)
- Paid Time Off (Rollover Option) and Holidays
- Leadership development training, career planning, and tuition reimbursement
- Team Social Activities (We have fun!)
- Employee Recognition
- Employee Referral Program
- Paid Mater