Are you ready for a new way of working? Automox is launching organizations into the future with cloud-native IT operations. By ditching clunky legacy tools and automating soul-crushing manual tasks, IT admins can get back to more exciting, strategic work.Behind our effortlessly modern platform is a group of builders, innovators, and entrepreneurial thinkers breaking the status quoand having a lot of fun doing it. Our award winning culture, values, and community are shaped by real people doing really extraordinary work.
Ditch your daily commute, say goodbye to the typical nine-to-five, and embrace a new way of working at Automox.
OVERVIEWAt the heart of our work here at Automox is our drive to raise the world's security confidence. We are seeking a results-driven Renewals Specialist to join our world-class renewals team. You will evangelize our modern endpoint management cloud platform to our customers ensuring they fully recognize the value year over year.
This role requires a self-motivated individual, and great teammate who is passionate about SaaS, actively participates in driving customer delight, and loves to help clients expand their success with software solutions. Successful candidates will have demonstrated the ability to work within a team to drive customer retention through their outstanding knowledge of SaaS products in the IT and Security Ops space (or equivalent experience). If that doesn’t sound like enough fun, we’re looking for candidates with the desire, and comfort, to step into a newly formed renewal role that they themselves will help shape and influence.
THE FUN STUFF- Drive Automox’s existing business revenue growth through renewal opportunities primarily in our commercial customer cohort. (Opportunity ARR is typically $5K or less.)
- Develop relationships with accounts to understand continually evolving business needs.
- Coordinate with CSM and New Business teams to resolve customer concerns and issues.
- Identify revenue risks, potential churn or contraction.
- Maintain customer database integrity, maintain complete/accurate records of sales activity in the support system.
WHAT YOU BRING TO THE TABLE- 1-2 years of renewal or equivalent experience in the software Security or IT Operations industry.
- Self-starter, proactive, organized, motivated, responsible with a passion for customer engagement.
- Excellent written and oral communication skills, professional and confident phone/email skills.
- Possess an affinity for SaaS.
- Practice and preach efficiency and have an intuition for opportunity.
- Demonstrated track record of success.
- You take what you do seriously, but you do not take yourself seriously. Those without a sense of humor need not apply.
ABOUT AUTOMOXAutomox is the cloud-native IT operations platform for modern organizations. Our award-winning answer to modern IT operations and best-in-class results earned Automox four straight quarters of record growth. We are now trusted by more than 2,500 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds, and Unicef.It makes it easy to keep every endpoint automatically configured, patched, and secured anywhere in the world. The future of IT Operations is cloud-native and right now. Will you join us?
TOTAL REWARDS: Thrive with UsBeyond the Status Quo Work from anywhere in the USA Competitive SalaryEquity for Full-Time Employees 401K MatchFlexible PTO, generous sick time policy$20 a month to connect virtually with colleaguesActive Giving committee and employee-led communities
Health amp; Wellness Comprehensive Health Plans with generous employer contributions100% Company-paid Short Term/Long Term Disability and Life Insurance Company HSA Contribution: $100-$150-$200 per month based on tier Gender Affirmation Coverage on Cigna Medical Plan (including surgery)
Happiness amp; Well-Being $50 per month Lifestyle Spending Account Internet Reimbursement - $50/month $750 Home office stipend $10k Adoption BenefitComprehensive Family Planning Covered on Cigna Medical Plan Up to 12 weeks of paid leave for new parents
LOCATIONWe are a fully distributed company and have remote workers throughout the United States.
We are committed to an inclusive and diverse company. Automox is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.
We are not able to sponsor work visas for this position at this time.