Clover Guide
Clover Food Lab, United States
Job Description
Working at Clover
Do you love food? Do you care about the environment? Join us at Clover!
Our average starting pay is $21 per hour (with tips), we offer flexible hours, room for growth, generous discounts on meals, and a fun welcoming environment with supportive teams!
A typical day will involve interacting with customers, as well as taking orders on our POS using an iPad and handling money. An important piece of this role in understanding our menu and being able to suggest items to new and returning customers. Most importantly, we encourage you to build relationships with our customers and provide them with excellent service.
The ideal candidate is a huge fan of Clover, loves food and sharing it with others, has excellent verbal and written communications skills, and is a team-player with a strong work-ethic. Clover guides should be able to handle a busy rush, and stay busy with side tasks during slower parts of the day.
You’ll find that at Clover, not only do we provide exceptional training in customer service and leadership, but we encourage career growth. We take a one-of-a-kind approach to quick-serve meals. All of our ingredients are sourced from local farms and businesses and are prepared into delicious guilt-free meals without the help of freezers or microwaves. We currently operate 15 restaurants in the Boston area, a Commissary Kitchen in Cambridge, and a local Meal-Box delivery program. We’re looking for people who share our love of food and find joy through hard work in a team setting. Apply to join Clover today - we'd love to meet you!
Duties
Clover Guides are expected to
- Clover-guide (our version of order-taking)
- Care about the quality of food, which means occasionally tasting it
- Be friendly, polite, and helpful with customers and team members alike
- Represent Clover’s values and mission through hard work
- Ability to use electronic systems, such as tablets and our POS systems
- Clean stations (especially Front of House facilities) and bathrooms, wash dishes, make sure we’re maintaining the ‘Clover Clean’ standard
- Prepare our delicious food and drinks (sandwiches, platters, fries, soda)
- Prepare (washing, chopping) delicious veggies and other food for each station
- Able to stand for prolonged periods of time, and repeated walking, bending, stretching and occasional lifting (up to 50lbs), with or without reasonable accommodation
- Able to work a varied schedule that includes night and weekends
- Most importantly, a desire to learn, grow, and have fun!
The hiring manager may invite you to participate in a Practical Interview. This gives you the opportunity to interview us. Applicants experience the job hands on, get to know the staff and gain a better understanding of Clover culture. Additionally, we use face-to-face interactions as an opportunity to get to know you better.
Requirements
Clover Guides must have
- No prior experience required
- You’ll need a positive attitude and a willingness to learn and work to high standards
- Passion for customer service
- Able to stand for prolonged periods of time, and repeated walking, bending, stretching and occasional lifting (up to 50lbs), with or without reasonable accommodation
- Able to work a varied schedule that includes night and weekends
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other roles.
Clover Food Lab is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
Benefits
Some of the perks of working for Clover!
- $14.25/hr starting pay, with increase to $16/hr upon ServSafe certification
- Eligible to participate in the tip pool (bringing average rate to $21-$22/hr!)
- Full health, vision and dental benefits available to full-time benefit-eligible staff
- Generous discounts on Clover meals, apparel, take-home mealboxes, and an array of local food items sold in our stores
- Discounts on Farm Shares (CSA program)
- Accommodating to schedules; part-time and full-time opportunities
- Opportunity to build a meaningful career - lots of room to grow!
- Free Knife Skills 101, 102, 103 classes (custom knife when you pass 102)
- Free cooking classes (pickling, soup-making, hot sauce making)
- Opportunities to attend food