Technical Program Manager
PrePass, LLC, United States

PrePass is a Software as a Service (SaaS) and technology solutions company in the transportation industry and the leader in the trucking weigh station, toll bypass, and software space. Now more than ever, we are proud to be a part of helping transportation companies get critically needed goods to their destination as timely and safely as possible. We help states and transportation companies reduce traffic, fuel usage, safety risk, and pollution while increasing productivity! We are continuing to expand our services offerings, and are focused on creating more proactive and efficient approaches to monitor and support our services, and our customers. PrePass, with 325+ employees (and growing), was recently purchased by our main client of 30+ years, the PrePass Safety Alliance, and we are excited to be driving the future of technology. Apply today to join the excitement of building a SaaS company, and help shape the direction of our company!

The PrePass Program Management team is looking for a Technical Program Manager to help grow a commercial vehicle safety program into a market leader. The ideal candidate is a strong team player who excels in collaborating with customers and operational teams, as well as technical development teams. This position is located at our corporate office in Phoenix, Arizona where our engineering lab is based.

Requirements

Supporting the technical aspects of the business, sales, solution delivery, and development process related to specific SaaS offerings

• Documenting requirements, managing pricing models, generating statements of work/pricing proposals, responding in RFPs, translating technical solutions into business terms for customers.
• Vendor relationship and process management.
• Analyzing QA processes and implementing quality improvement initiatives.
• Maintaining strong relationship with customers, industry partners, and product teams.
• Being a technical subject matter expert for the business team.
• Managing solution delivery, analyzing service delivery and performance metrics, helping drive continuous improvement initiatives.
• Reviewing and testing new product features from the voice of the customer perspective.
• Participating in the problem management process.
• Attending industry or customer events to foster business relationships.
• Conducting market research and obtaining VOC to help evolve our offerings.
• Interfacing with customers, gathering and analyzing solution requirements, responding with the optimal solution(s).

• Bachelor’s degree in engineering, computer science or similar.
• Experience as Technical Program Manager.
• Strong situational awareness, interpersonal, technical, and analytical skills.
• Skilled at synthesizing complex technical concepts into business terminology.
• Ability to travel 25% 35%.
• Strong team player with excellent communication and organizational skills.
• Strong solution demonstration and presentation skills.
• Preference for Phoenix based candidates; Outstanding remote candidates will be considered.

• Experience in Intelligent Transportation Systems (ITS).
• Experience working in Business to Government (B2G) environments.

• 4 years’ experience as a Technical Program Manager.

• Experience responding to technical requests for proposals in a solutions fashion.

Benefits

Additional Reasons this Job is Amazing

Benefits amp; Paid Time Off

• Paid Vacation.
• Paid Sick.
• Paid Company Recognized Holidays \ Paid Floating Holidays.
• Medical, Dental, Vision that start on date of hire no waiting period.
• 4 Medical Plans to Select From (one plan option is 100% Employer-Paid for employee-only coverage)!!
• 401(k) plan with strong employer match.
• Employer-paid Basic Life Insurance and ADamp;D, Long-Term Disability.
• Supplemental Insurance Available.
• Pet Discount Program.
• Legal Discount Program.
• Employee Discount Program.
• Tuition Reimbursement Program.
• Certification Reimbursement Program.
• Internal Advancement Opportunities.

Culture

• Hybrid schedule - combination of remote and onsite in Phoenix office.
• Brand new office located in downtown Phoenix equipped with sit/stand workstations.
• Business casual dress, jeans everyday..
• Surround yourself with those that you can learn from and build your skills.
• Industry-leaders, strong brand.
• Culture that values innovation. For example, opportunity to participate in an Innovation Contest with monetary awards and reco

Job Rewards and Benefits