Who We Are:
We give end users THE CONNECTED LIFE EXPERIENCE the SEAMLESS, EFFORTLESS, AND ROBUST CONNECTIVITY EXPERIENCE they expect, and shows property owners how to BREAK THE BOUNDS OF UNINSPIRED CONNECTIVITY to increase revenue, improve customer/resident satisfaction and ultimately increase the value of their property.
We offer complete guest, resident and customer internet and connectivity solutions, including enterprise-class software, network design, engineering, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking.
We currently serve over 3,600 customers globallycomprised of over 1 million guest rooms and apartment unitsacross multiple industries including hospitality, student housing, multi family and senior living.
IN 2020 we launched PlatformONE a world-class fully integrated wireless connectivity software platform to enhance customer opportunity and experience. PlatformONE offers property and venue owners a wide range of opportunities to leverage the latest advancements in wireless connectivity including 5G, Wi-Fi 6, Wi-Fi Certified Passpoint, and next-generation IoT. PlatformONE Provides a single integrated network management plane for delivering fully managed solutions that optimize your guests’, residents’, and customers’ Connected Life Experience.
What You'll Do:
Single Digits is searching for an energetic HR leader to join the team! We are a global company of about 320 employees based in Bedford, NH with offices in Oak Brook, IL, Charlotte, NC and Tijuana and Cancun, Mexico. The ideal candidate will be well versed in all aspects of HR, including recruiting and payroll. The VP of HR should be diverse and innovative to work alongside the executive leadership team but should also be comfortable rolling up their sleeves working with and managing a team of 5 HR professionals, as well as being able to see the big picture.
Overall leadership responsibility for, and direct hands-on involvement in, all global Human Resource activities, strategic as well as operational, growing the business and driving efficiencies to secure the future success and prosperity of Single Digits, Inc. (SDI).
Job Duties/ Responsibilities:
- Organizational Development - Enhance organizational effectiveness of organization design, team development, talent assessment, and succession planning.
- Performance Management -Lead the design of a performance management system and oversee annual assessment.
- Benefit Programs -Oversee the design, development, and implementation of benefits programs including health, retirement, disability, and other benefits.
- Employee Relations -Resolve employee relations issues within corporate guidelines and policies. Develop innovative and successful retention and engagement strategies for high performing employees.
- Recruitment of Talent -Ensure that SDI’s Employee Value Proposition is attractive, and that SDI can fulfill talent acquisition at competitive market rates while maintaining high quality. Utilize assessments and other resources to improve retention and effectively manage staffing firms to drive efficiencies. Oversee the recruitment process, ensuring proper implementation of competency-based selection and approval of job offers. Actively maintain a strong network of talent.
- Budget Management- Mange the annual Human Resources budget aiming to achieve operation efficiencies while achieving strategic initiatives of the Company.
- Regulatory - Ensures all requirements and compliance are completed for all regulatory bodies to prevent disruptions to business.
- Training - Oversee Company talent development, including direct ownership of leadership development.
- HR Information System - Maintain and operationalize all current systems and propose efficiencies.
- Lead the Human Resources team and coach them for career development and professional growth.
Requirements
Education:
- Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent combination of formal education and work experience required; Master’s degree preferred.
- Experience:
- Minimum 10 years of proficient, progressive experience in all Human Resources’ areas of responsibility. In addition, experience should include proven track record of success in the following:
- Experience in leading small to medium sized global organizations;
- Strategic planning and execution;
- Enterprise transformation, including implementation of HRIS systems;
- Close cooperation with the executive team and Private Equity (PE) sponsor;
- Strong partnership and team building with staff, peers, and management;<