C4PS-2510 Subject Matter Expert, USMC Identity Dominance System - May 2023
C4 Planning Solutions, LLC, United States
Job Description
Position Title: Subject Matter Expert, USMC Identity Dominance System (IDS-MC)
Location: Camp Pendleton, CA
Position Type: Full-time
Salary Range: $70,000 - $80,000 USD
Security Clearance Requirement: Position requires active security clearance
Certification Requirements:
- CompTIA Security+
Years of Experience: 3+ years in relevant field
Roles and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The IDS-MC is a multi-modal (fingerprint, iris, and face) biometric collection system that provides the USMC the capability to collect, match, store, and share identity information. The IDS-MC enables the Marine to collect biometric, biographical, and reference information on an individual and match this to pre-existing information to display match results with linkage to the individual's biographical and reference information.
The IDS-MC Subject Matter Expert (SME) will enable the warfighters of the Fleet Marine Forces (FMF) to setup, configure, troubleshoot, and operate the IDS-MC to provide the MAGTF with the means to identify persons encountered in the battle space. SME will support Tactical C5ISR systems in CONUS and OCONUS regions supporting units in combat operations and/or advise and assist with missions.
- Train the FMF to set up, configure, operate, troubleshoot, and maintain the IDS-MC system.
- Assist units to unlock accounts and troubleshoot and replace broken hardware.
- Interface with FMF personnel and US Government employees to provide break/fix support to USMC tactical networks in a fast-paced, high-energy environment.
- Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s).
- Identify and elevate situations requiring urgent attention.
- Assist units to acquire and install the software.
Required Skills:
- Extensive experience providing technical, system administration, system operation, system network, and system maintenance support and/or training on multiple Marine Corps Intelligence, Surveillance and Reconnaissance Enterprise (MCISRE) related systems: DCGS-All Source/GEOINT/SIGINT, T/HUMINT, and IdDom.
- Experience with networking equipment including Cisco switches and routers.
- Experience working with customers, addressing issues, and managing customer concerns and requests over the telephone and/or in person.
- Strong active listening, data entry, and documentation skills.
- Experience writing technical solutions and commercial knowledgebase articles.
- Intermediate analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems.
Requirements
- 3+ years in a relevant field
- Familiar with USMC intelligence systems.
- Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.
- Strong active listening, data entry, and documentation skills.
- Experience writing technical solutions and commercial knowledgebase articles.
- Intermediate analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems.
Certification Requirements:
- CompTIA Security+
Benefits
- Paid Vacation, Sick Time and Holidays
- Medical, Dental, Life and Disability Insurance
- 401K with Employer Contribution Matching
- Service Disabled Veteran Owned Business
- Equal Opportunity Employer
- ISO 9001:2015 Certified Company
- www.c4plans.com