Director Customer Success Jobs in Austin, Latest Director Customer Success Jobs in Austin

The right candidate will play a key role in our overall business success, leading our Customer Success team to ensure outstanding customer adoption and evangelism. Core to the role is the ability to build an effective and scalable implementation process and ongoing customer support framework that delights our customers. Success will be quantified in metrics, includingNPS/CSAT, platform adoption, and net recurring revenue. The ideal person has either already led a Customer Success function in an

ActivTrak is a cloud-based platform that provides productivity insights into how teams work, improving employee and customer experience, while also enabling better business outcomes. At ActivTrak, we recognize the powerful link between these two concepts and we're on a mission to understand it more every day. Alongside 9500+ paying customers, our team uses the platform internally to assess team and organizational performance, hone product features, develop best practices, streamline processes, i

Fourth is the first global cloud-based intelligent back office platform in the restaurant and hospitality industries. We’re no ordinary software company! We pride ourselves on the culture we have created and work hard to ensure this is never compromised. This is a place where our people want to work; where they enjoy and develop in their roles; where our people pull together to work as a team and ultimately be a company we are all proud to be a part of. When recruiting, we look for those who wa

Full Time Who are we looking for?HireVue is looking for a Customer Success Director with strong consulting skills in recruiting, the ability to communicate with recruiters, users, and C-Suite individuals at Fortune 100 companies, and has relationship skills to work as part of the HireVue team, reporting to the Director of Customer Success. The CSD will work as part of a HireVue team measured on retention, expansion, and overall data hygiene of a portfolio of 8-15 clients.What will you be doing

Founded in 2012, Adthena is the market-leading intelligence platform for paid search advertising. Our unique combination of patented, AI-driven technology and world-class industry expertise helps businesses across the globe drive more value from their PPC budgets. We give our customers a clear view of the competitive landscape, so they can set their paid search strategies for success. Our solutions are powered by our market-leading technology: Whole Market View creates a unique market map of a