Customer Service Jobs in Fort Meade, Latest Customer Service Jobs in Fort Meade

The Information Systems Security Engineer shall perform, or review, technical security assessments of computing environments to identify points of vulnerability, non-compliance with established Information Assurance (IA) standards and regulations, and recommend mitigation strategies. Validates and verifies system security requirements definitions and analysis and establishes system security designs. Designs, develops, implements and/or integrates IA and security systems and system components inc

The Information Systems Security Engineer shall perform, or review, technical security assessments of computing environments to identify points of vulnerability, non-compliance with established Information Assurance (IA) standards and regulations, and recommend mitigation strategies. Validates and verifies system security requirements definitions and analysis and establishes system security designs. Designs, develops, implements and/or integrates IA and security systems and system components inc

Requirement: TS/SCI clearence with full scope polygraph Provides 24x7 Help Desk support as defined by first response/Tier 1 and 2 support. Rotating Shift work position with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users• Provide health and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic t

The Windows System Administrator will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems. Prov

Provides 24x7 Help Desk support as defined by first response/Tier 1 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Candidate may be required to respond to after-hours requests as required in a 24 x 7 environment. Shift work is req

Work in an environment where you can design the architecture and develop solutions to meet the organization’s needs while enhancing your skillset and advancing your career. Looking for an innovative, and motivated individual to join a small, talented, and hardworking Linux team in a hybrid cloud and on premise based environment. This team creates, maintains, and troubleshoots Linux instances on multiple networks, in multiple architectures. RequirementsRequired skills: Provide Linux virtua

Required Skills:MUST HAVE - TS/SCI clearance with a FULLSCOPE poly. - proven skills in performing in-depth support, administrative functions, and performance management for NetApp data storage controllers running the ONTAP operating system in NFS and Windows (CIFS) multiprotocol environments Or proven skills in any Data storage administration in general. - understand how to implement high-availability controller configurations, and have detailed knowledge of technologies used to manage and p

Perform System Administration to troubleshoot and maintain a stand-alone Government research and development laboratory. This laboratory comprises the network infrastructure, servers (both physical and virtual), and workstations needed to support mission requirements. Operating systems in use include several flavors of Linux, Windows, and OS X. Hardware includes: Dell servers, switches, network attached storage arrays, and tape drives; Symantec backup appliance; Cisco switches; Apple workstation

A TS/SCI clearance with a FULLSCOPE polygraph is required. The candidate will Configure/Customize the ServiceNow system, including creating workflows, build service requests from customer requirements, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service, use scripting tools and ServiceNow functionality to create script to automate rote tasks being done in ServiceNow, perform integrations and process automation using ServiceNow