Consumer Jobs in Richardson, Latest Consumer Jobs in Richardson

DSI Systems Inc., an authorized ATamp;T Distributor partner, has an immediate career opportunity for a motivated individual to fill one of our roles as a Workforce Manager for our National Retail (NR) team. About DSIDSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary so

DSI Systems Inc., an authorized ATamp;T Representative partner, has an immediate career opportunity for a Senior Inside Sales Manager for the ATamp;T SMB Division. In this role, the Senior Inside Sales Manager is responsible for leading and developing an existing, high-performing sales team focused on handling inbound (and some outbound) business-to-business sales calls with an emphasis on our partnership with ATamp;T.DSI is also a leader in sales enablement solutions in the telecommunications i

DSI, a premier Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a Corporate Training Manager. This position will be responsible for leading our organizational training and employee development efforts. In this role, you will be responsible for devising and implementing a comprehensive training strategy that aligns with our business objectives. Your primary focus will be new employee orientation,

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DSI Systems Inc., an Authorized ATamp;T Distributor Partner, has an immediate career opportunity for a motivated individual to fill one of our roles as an experienced and dedicated Call Center Quality Assurance Analyst. Bilingual preferred (Spanish). You will be a key individual contributor to our vision (Best in Class; Team of Choice) by influencing our team members on the best means to serve ATamp;T, its selling partners, and ultimately, its customers. You will listen to calls for several hou

Before you apply, please read the following questions and ask yourself if they are describing you:- Are you an experienced ATamp;T Wireless subject matter expert (SME)? - Do you have experience managing sales training in a call center environment? - Are you a proficient trainer and writer, skilled in the art of creating, writing, and delivering dynamic, persuasive, informative, easy-to-understand materials, and presentations? If you think these questions describe you and your skill set, and

DSI Systems Inc., an Authorized ATamp;T Distributor Partner, has an immediate career opportunity for a motivated individual to fill one of our roles as an experienced and dedicated Call Center Quality Assurance Analyst. Bilingual preferred (Spanish). You will be a key individual contributor to our vision (Best in Class; Team of Choice) by influencing our team members on the best means to serve ATamp;T, its selling partners, and ultimately, its customers. You will listen to calls for several hou

DSI Systems Inc., an Authorized ATamp;T Distributor Partner, has an immediate career opportunity for a motivated individual to fill the role of Call Center Quality Assurance Supervisor. You will be accountable for supervising and motivating our team of Quality Assurance individual contributors on the best means to serve ATamp;T, its selling partners, and ultimately, its customers. This position will work closely with our International partners to ensure quality evaluations.You will provide the l

DSI, a Dallas-based sales enablement company has an immediate career opportunity for a motivated individual to fill one of our key roles as a Data Analyst.As a Data Analyst, you will draw business insights from data through complex analysis, mining, and visualization. You will learn to understand the nuances of our business and ensure that we capture, report, and act on data related to our customers and our operational performance to drive business impact. About DSIDSI is a family-owned compan

DSI, a Dallas-based sales enablement company, has an immediate career opportunity for a Technical Writer and Knowledge Base Manager to oversee the day-to-day operations of our knowledge base. Our knowledge base is a critical tool for our 400-person call center. Recently, we finished a complete rebuild of the system and now the knowledge base is accessible to the entire company.As the Knowledge Base Manager, you will ensure the system is constantly updated and easily understandable by employees a

DSI Systems Inc., an Authorized ATamp;T Distributor Partner, has an immediate career opportunity for a motivated individual to fill our Training Manager position. This position is instrumental not only in training call center agents but also in striving to keep our clients’ products and services top-of-mind with these agents.The Training Manager is responsible for helping our businesses by developing, facilitating, and supervising training programs for employees. The Training Manager will assess

Before you apply, please read the following questions and ask yourself if they are describing you:- Are you an experienced trainer, skilled in the high art of dynamic, persuasive, and educational message delivery? - Can you hold the attention of an in-person or virtual classroom full of eager learners with your intelligently entertaining public speaking skills and acute active listening powers? - Do you possess excellent PowerPoint skills and message design abilities and are laser-focused on a

The Training Coordinator updates and organizes company-training programs for personnel. The role also prepares, monitors, evaluates, and documents training activities and provides overall support to the training department. - Manage multiple channel and organization training calendars - Process all training requests (ex. external from ATamp;T; DIRECTV, internal from DSI) immediately getting them on the appropriate calendar once received - Provide calendar reporting and printouts for management

DSI Systems Inc., an authorized ATamp;T Distributor partner, has an immediate career opportunity for a motivated individual to fill one of our new roles as a WFM Realtime Analyst for our National Retail (NR) team. PLEASE NOTE: THIS IS NOT A M-F POSITION AND IT DOES REQUIRES WEEKENDSIn this role you will:- Deliver tailored messaging to targeted audiences - Working knowledge of and ability to speak to WFM/contact center metrics and terminology - Ability to identify emerging trends and measure im

DSI is seeking a Receptionist to support our Richardson office location. The Receptionist welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries and providing a wide range of administrative support. ESSENTIAL DUTIES AND RESPONSIBILITIES- Performs general clerical duties to include but not limited to: phone answering, screens visitors and letters, photocopying, faxing, mail distribution, filing, and supply inventory. - Assures the planning and coord

DSI Systems Inc., an Authorized ATamp;T Distributor Partner, has an immediate career opportunity for a motivated individual to fill one of our roles as an experienced and dedicated Call Center Quality Analyst!This is not a remote position and will report to work in our Richardson office. RequirementsThe ideal candidate will possess the following: - 3- 5 Years of Call Center Experience in a Customer Facing Role - 3-5 Years of Experience as a One-on-One Coach of CSR’s within your Organization;

Before you apply, please read the following questions, and ask yourself if they are describing you:- Are you knowledgeable and experienced in handling customer escalations in a call center environment, specifically researching resolutions to customer issues? - Are you capable of working directly with consumers, listening to their concerns and issues, responding in an empathic, helpful, professional manner, then taking those concerns to the proper stakeholders to quickly and efficiently determin

DSI Systems Inc., an authorized DIRECTV/ATamp;T Representative partner, has an immediate career opportunity for a Call Center Sales Training Manager for our DIRECTV/ATamp;T product and service (video, broadband, and wireless) training efforts in their national Digital Acquisition Provider (DAP) partner channel. Requirements- Identify and access the training needs through consultation with DIRECTV/ATamp;T/DSI/Partner account managers. - Deliver and host dynamic, energetic, and engaging training

DSI Systems Inc., an authorized ATamp;T Representative partner, has an immediate career opportunity for a Call Center Trainer for our ATamp;T product and service (wireless and broadband) training efforts in their national National Retail (NR) partner channel. The qualified candidate will be able to:- Identify and access the training needs through constant immersion in the call center. - Develop and deliver energetic and engaging trainings and meetings. - Tackle mastery of knowledge of ever-ch

DSI Systems Inc., an authorized ATamp;T partner, has an immediate career opportunity for a motivated individual to fill one of our key roles as the Contact Center Operations Manager for our National Retail (NR) team. This position will report through our National Retail Sales Operations Director and collaborate with senior level call center management on a daily basis.As the Contact Center Operations Manager, you will own the day to day operational administration of our call center platform thro