Timeus Co. Ltd.

Company Profile
Focusing on overseas markets, we focus on using generative AI to improve the operational efficiency of customer service centers and provide services for cross-border e-commerce, overseas games, cross-border logistics and consumer finance.The real-time intelligence platform relies on generative AI technology and can help agents, managers and department leaders work together to maximize revenue, service efficiency and create exceptional customer experiences.

Customer groups
Cross-border e-commerce, overseas DTC brands, overseas games, cross-border logistics, local banks, consumer finance companies, online travel, etc.

Customer region & language
United States, Indonesia, India, Sri Lanka, Philippines, Pakistan, Nigeria and Mexico. Supported languages include English, French, German, Portuguese
Bahasa, Russian, Japanese, Indonesian, Malay, Hindi, Tamil, Spanish, etc.

Company structure
Headquartered in Beijing, R&D teams are located in Seattle, USA, Manila, Philippines, Jakarta, Indonesia, Bangalore, India, Colombo, Sri Lanka, and Nigeria.
There are local operation teams in Abuja and Mexico City respectively.