Key Account Manager
SPT Labtech, United States
Job Description
We looking for a talented Sales Key Account Manager to join our growing US Sales team at SPT Labtech. Working remotely you'll ideally be based in the Northeast.
Our solutions save time, material costs and simplify complex operations. We are natural innovators. We create, design, and manufacture high quality, robust and innovative automated laboratory equipment for academic, pharmaceutical and biotechnology research.
We are now looking for a proactive and highly organized Key Account Manager to develop our key accounts across the US for SPT Labtech.
A Life Science background and solid local market expertise are essential for this position. The role will require significant travel over the region; therefore, our ideal candidate will be based near a convenient travel hub.
About us
With global operations in the US, UK, Europe, and China, SPT Labtech develops products that revolutionize the way scientists work. For nearly two decades, our expert scientists, engineers, and business innovators have provided researchers with world-leading, innovative solutions for liquid handling, sample preparation, and sample management. We strive to accelerate research and make a real difference in human health. By collaborating closely with our customers, we build trusted relationships that enable us to deliver exceptional, personalized experiences tailored to real-world challenges in the lab.
Want to be part of a team that's truly making a difference?
"This is a really exciting time for us. We're making a measurable impact on human health around the world and that's incredibly motivating. As we continue to innovate and grow, I can't think of a more dynamic, exciting place to be." - David Newble, CEO, SPT Labtech.
Goals for the position:
- The purpose of this role is to, in alignment with meeting overall company goals.
- Develop, implement, and execute key account strategies across defined regional/local and global target organizations.
- Lead key projects to demonstrate product ranges, portfolio advantages and overall value to the customer including ROI.
- Devise new initiatives to support strategy to expand focused sales funnel, share of wallet and revenue for each target account.
- Build, monitor and report to internal stakeholders the impact of all strategic initiatives working to a predefined set of KPIs and metrics to ensure goal attainment.
- Be an internal champion for all dedicated accounts and have strategic overviews of all wider interactions across the organization.
- Be a source of truth across all focused accounts. Conduct regular internal reviews to access engagement, address issues and identify growth opportunities.
- Lead regular meetings with local teams / regional sales reps, managers, application scientists, Ramp;D and operations to share insights and approaches.
- Build and lead a governance team for each target account to ensure dedicated focus on issue resolution or process enhancement.
- Become a go-to industry contact for automation solutions and gain top of mind position within target account buyer groups.
- Map the account structure and organization (Key Opinion Leaders, Global and Regional procurement), share and connect their teams.
- Aid target accounts to understand their own organizations and structures to enable clearer buying processes and increase sales velocity.
- Lead account price harmonization and product standardization initiatives as defined by customer requirements.
- Having the ability to thrive in a dynamic growing business, you will be solutions-oriented and naturally embrace our core values: Agile, Collaborative, Customer Centric amp; Innovative.
Your skills amp; experience:
- 8+ years experience in sales and business development or senior commercial roles as a strategic account executive.
- An undergraduate degree or equivalent qualification in a Life Science discipline,
- Experience with analytical Lab instrumentation in the pharmaceutical, biopharmaceutical or biotechnology sectors.
- Consistent record to increase business in key accounts.
- Demonstrated experience running complex, high-value accounts in a matrix environment.
- Demonstrated ability to operate independently, with initiative, and good business judgment.
- Strong organizational and time management skills.
- Be a strong team player with shown ability to coordinate activities and influence actions across a team of resources not directly reporting.
- Strong negotiation and communication skills.
- Understanding of international business.
- Willingness and ability to travel at least 50%.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
Our Commitment