Training Coordinator
DSI Systems, United States

The Training Coordinator updates and organizes company-training programs for personnel. The role also prepares, monitors, evaluates, and documents training activities and provides overall support to the training department.

• Manage multiple channel and organization training calendars
• Process all training requests (ex. external from ATamp;T; DIRECTV, internal from DSI) immediately getting them on the appropriate calendar once received
• Provide calendar reporting and printouts for management
• Strategize, plan, and map out training plans/schedules for trainers
• Ensure training content is accurate, up-to-date, and deadlines are met
• Track and report on training outcomes
• Create and manage Zoom webinars, recordings, and track attendance
• Compile and archive course evaluation data and supporting materials for all training events.
• Respond to questions and requests for information
• Implement and monitor programs as directed by management
• Monitor and keep Field Sales Representative tool kit up-to-date
• Suggest, develop, track and traffic training aids from start to completion to delivery
• Create and manage Dropbox users, folders, and content
• Create forms/documents/guides for training in general
• Ensure trainers have all materials needed for training events (ex. brochures, handouts, evaluations, participant guides, etc.)
• Ensure RMs/FSRs have all materials needed for field events (trainings, table days, morning huddles, off-campus meetings (ex. event kits, brochures, acrylic stands, etc.)
• Manage logistics of training events
• Assist field support with internal requests

• Manage internal training processes

• Evaluate and make recommendations on training content and delivery
• Assist with new hire onboarding efforts, logistics, planning, execution
• Research and evaluate training software
• Provide support to trainers and management as needed
• Assist in managing software applications/packages such as Flow, Slack, Yapp, Talent, and others as needed.

• Other duties as assigned

Requirements

• Planning and organizing
• Verbal and Written communication skills
• Data gathering and analysis
• Problem analysis and problem solving
• General understanding of training development
• General understanding of curriculum development
• Judgment
• Facilitation skills
• Adaptable
• Dependable
• Team player
• Multitasking
• Microsoft Office, particularly Powerpoint
• Project management software ex. Flow
• Communications software ex. Zoom, Slack

Benefits

• Medical amp; Dental insurance plan
• 401k Plan
• Paid vacation and personal / sick days

Job Rewards and Benefits