Customer Service Jobs in Redwood City, Latest Customer Service Jobs in Redwood City

Synthego is seeking a Senior Technical Specialist with a strong background in CRISPR gene editing and customer communication to join our team in a non-laboratory role. This is a unique opportunity for anyone with a technical background who wants to utilize their expertise in a customer-facing role and still be close to science. The technical specialist is critical to supporting both Synthego’s scientific and commercial organizations and our customer’s technical needs in the constantly evolving d

Join our operations team in the role of Factory Service Engineer-Generalist, contributing to the complete automation of genome engineering. You will be a key member of the Service Engineering team responsible for ensuring our 24/7 laboratories function at top performance. This includes developing equipment documentation and SOPs, as well as helping to establish a service event and spare parts tracking system.As a Factory Service Engineer, Generalist, you’ll be frontline support for all productio

Synthego is enabling genome engineering at scale with a blend of scientific instrumentation, industrial automation, and data science. Our team of scientists and engineers are putting multidisciplinary fields together to solve problems that no one field can tackle alone. We are searching for an innovative EHamp;S Manager to...What You'll Do:- Perform Safety risk assessments and implement effective programs, procedures, practices and standard work to ensure regulatory compliance and protect emplo

Join our operations team as a Factory Service Manager working to fully automate genome engineering. You will be a key member and leader of the Service Engineering team responsible for characterizing and maintaining core automated workflows, developing equipment documentation and SOPs, recommending process and workflow changes and training users in best practices. This role requires a strong attention to detail, collaborative leadership mentality, and experience working with and for both research

Company DescriptionAnomali delivers earlier detection and identification of adversaries in your organization’s network by making it possible to correlate tens of millions of threat indicators against your real time network activity logs and up to a year or more of forensic log data. Anomali’s approach enables detection at every point along the kill chain, making it possible to mitigate threats before any material damage to your organization has occurred.Job DescriptionDirector of Customer Succ

Synthego is seeking a Technical Support Scientist to join our team in a non-laboratory role. The Technical Support Scientist is a position critical to supporting both Synthego’s scientific and commercial organizations and our customer’s technical needs in the constantly evolving domain of CRISPR/Genome Engineering. This role is customer facing and will be managing technical support discussions between Synthego and our customers. To ensure a great customer experience, the Technical Support Scien

If customer satisfaction is your thing, let’s talk. We’re looking for someone to join our amazing customer support team. As a customer support specialist, you will be responsible for handling customer inquiries, and addressing questions about our product with an exceeding level of empathy and professionalism. Responsibilities- You will own app user relationship and resolve complex problems quickly and with the highest quality - Resolve user inquiries primarily through email while maintaining ag

Carbon is looking for a Director, Global Field Service based out of our Redwood City, CA office. The ideal candidate shall advocate for and manage a workforce of distributed, diverse, technical professionals on a global level currently FSEs in China, Japan, Europe, United States and Mexicosupporting Carbon’s industrial 3D printers and accessories. He/she shall manage embedded factory FSEs working directly at customer sites in Asia. Be an internal voice for the Field Service team, working with Pr